Troubleshooting

 

 

 

 

Examples of poor print quality

Recommendation

 

The color of your printouts is not

Make sure toner save mode is off in the control panel or the printer driver.

 

what you expected

Perform the calibration. (See Calibration on page 95.)

 

 

 

 

Adjust the color by using the custom setting in the driver and by using the

 

 

control panel. Colors the printer can print and colors you see on a monitor are

 

 

different. The printer may not be able to reproduce the colors on your monitor.

 

 

(See Color Correction on page 89.)

 

 

If colors appear in the printed gray areas, make sure there is a check in the

 

 

Improve Gray Color check box of the printer driver. See Improve Gray

 

 

Color in Settings Dialog on page 38 (For Windows® printer driver), Advanced

 

 

options on page 50 (For Windows® BR-Script printer driver) or Print Settings

 

 

on page 59 (For Macintosh printer driver).

 

 

If shaded areas look dull, remove the check from the Improve Gray Color

6

 

check box of the printer driver.

 

If a printed black graphic is too light, choose Enhance Black Printing mode

 

 

in the printer driver. See Enhance Black Printing in Settings Dialog

 

 

on page 38 (For Windows® printer driver), Advanced options on page 50 (For

 

 

Windows® BR-Script printer driver) or Print Settings on page 59 (For

 

 

Macintosh printer driver).

 

 

Identify the color causing the problem and put in a new toner cartridge. (See

 

 

Replacing the toner cartridges on page 104.)

 

 

To identify the color of the toner cartridge, visit us at

 

 

http://solutions.brother.com/ to view our FAQs and troubleshooting tips.

 

 

Identify the color causing the problem and put in a new drum unit. (See

 

 

Replacing the drum units on page 112.)

 

 

To identify the color of the drum unit, visit us at http://solutions.brother.com/

 

 

to view our FAQs and troubleshooting tips.

 

 

 

 

All one color

Put in a new drum unit. (See Replacing the drum units on page 112.)

 

 

To identify the color of the drum unit, visit us at http://solutions.brother.com/

 

 

to view our FAQs and troubleshooting tips.

 

 

 

 

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