Troubleshooting

Jam Tray 1 (Paper jam inside the paper tray)

Jam Tray 1

If a paper jam occurs inside the paper tray, follow these steps: a Pull the paper tray completely out of the printer.

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b Use both hands to slowly pull out the jammed paper.

Note

Pulling out the jammed paper downward allows you to remove the paper easier.

c Make sure that the paper is below the maximum paper mark. While pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.

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