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Brother MFC-253CW, MFC-255CW, MFC-257CW, MFC-295CN Printer jam or paper jam

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Printer jam or paper jam

Take out the jammed paper depending on where it is jammed in the machine.

a If the paper support flap is open, close it, and then close the paper support. Pull the paper tray completely out of the machine.

Troubleshooting and Routine Maintenance

d Open the Jam Clear Cover (1) at the back of the machine. Pull the jammed paper out of the machine.

b Pull out the jammed paper (1) and press Stop/Exit.

c Clear the error message by lifting the scanner cover from the front of the machine and then close it.

If the error message is still displayed, or if you cannot remove the jammed paper from the front of the machine, please go to the next step.

e Close the Jam Clear Cover.

Make sure the cover is closed properly.

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Contents

Page http://www.brother.com/registration Approval Information and Compilation and Publication Notice Table of Contents Section I General General Information Loading paper and documents General setup Section II Fax Sending a Fax Receiving a Fax Telephone and External devices Dialling and storing numbers Printing Reports Section III Copy Making copies Section IV Direct Printing Printing photos from a memory card or USB Flash memory drive Section V Software Software and Network features Section VI Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Index Page General General Information Loading paper and documents General setup Security features 1 General Information Using the documentation WARNING CAUTION IMPORTANT Accessing the Software User’s Guide and Network User’s Guide How to find Scanning instructions b c Accessing Brother Support (Windows®) Control panel overview Page 2 Loading paper and documents Loading paper and other print media IMPORTANT Loading envelopes and postcards About envelopes Page Removing small printouts from the machine Printable area Acceptable paper and other print media Handling and using print media Paper capacity of the output paper tray cover Choosing the right print media Paper type and size for each operation Paper weight, thickness and capacity Loading documents Using the scanner glass Scannable area 3 General setup On/Off key Mode Timer Paper settings Volume Settings Setting Daylight Saving Time LCD display Sleep Mode 4 Security features TX Lock Turning TX Lock on/off Turning TX Lock on Turning TX Lock off Fax Sending a Fax Receiving a Fax Telephone and External devices Dialling and storing numbers 5 Sending a Fax Entering Fax mode Broadcasting (Monochrome only) Additional sending operations Changing fax resolution To change the fax resolution for the next fax To change the default fax resolution Dual Access (Monochrome only) Real Time Transmission Sending in real time for all faxes Sending in real time for the next fax only Overseas Mode Checking and cancelling waiting jobs Sending a fax manually Out of Memory message 6 Receiving a Fax Receive modes Using Receive Modes Receive Mode settings Additional receiving operations 7 Telephone and External devices Voice Operations Telephone Service for Australia What is the Advantage of using Telstra® FaxStream® Duet® Function How does Telstra® FaxStream® Duet® Work Registering the Distinctive Ring pattern Turning off Distinctive Ring Advantages of Caller ID How Does the Caller ID Work The Caller ID Appears on the Display When Your Telephone Rings The Caller ID is Stored in Your Machine Memory Telephone Service for New Zealand How to Turn FaxAbility OFF or ON Page Telephone Service for Some Countries Caller ID (For Singapore and Hong Kong) Connecting an external TAD (telephone answering device) Connections External and extension telephones Operation from extension telephones If you answer a call and no one is on the line: Using a cordless external telephone Using remote codes Remote Activation Code Changing the remote codes 8 Dialling and storing numbers How to Dial Storing numbers Setting up groups for broadcasting Combining Quick Dial numbers 9 Printing Reports Fax reports Reports Page Copy Making copies 10 Making copies How to copy Copy Options Changing copy speed and quality Enlarging or reducing the image copied Making N in 1 copies or a poster (Page Layout) Page Sorting copies using the ADF (Monochrome only) (MFC-295CNonly) Adjusting Brightness and Paper options Direct Printing Printing photos from a memory card or USB Flash memory drive PhotoCaptureCenter™ Operations Memory cards, USB Flash memory drive and folder structures Getting started How to print from a memory card or USB Flash memory drive Printing Photos Page PhotoCapture Center™ print settings Print Size Adjusting Brightness and Contrast Cropping Borderless printing Scan to a memory card or USB Flash memory drive Changing the image quality Changing the monochrome file format Changing the colour file format Understanding the Error Messages 12 Printing photos from a camera (MFC-295CNonly) Printing photos directly from a PictBridge camera Printing Images Printing photos directly from a digital camera (without PictBridge) Understanding the Error Messages Software Software and Network features 13 Software and Network features Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications A Safety and Legal Choosing a location To use the machine safely Page Page Page Page Important safety instructions IMPORTANT-ForYour Safety Disconnect device Important Information for Australia Page Important Information for New Zealand Page Page Important Information for Some Countries LAN connection (MFC-295CNonly) Radio interference International ENERGY STAR® Qualification Statement Legal limitations for copying Trademarks Troubleshooting Printing (continued) Printing Received Faxes Telephone Line or Connections Receiving Faxes Sending Faxes Handling Incoming Calls Handling Incoming Calls (continued) Menu Setting Difficulties Copying Difficulties Scanning Difficulties Software Difficulties PhotoCapture Center™ Difficulties Network Difficulties Dial Tone detection Telephone line interference Error and maintenance messages Page Page Page Page Transferring your faxes or Fax Journal report Transferring faxes to another fax machine Transferring the Fax Journal report to another fax machine Document jam (MFC-295CNonly) Document is jammed in the top of the ADF unit Document is jammed inside the ADF unit Printer jam or paper jam Page Routine maintenance Page Page Cleaning the outside of the machine Cleaning the scanner glass Cleaning the machine’s printer platen Cleaning the paper pick-uprollers Cleaning the print head Checking the print quality Checking the print alignment Machine Information Packing and shipping the machine Page Page C Menu and Features On-screenprogramming Menu keys Page Menu Table Page Page Page Page Page Network menu (MFC-253CW, MFC-255CWand MFC-257CW) Page Page Page Page Page Entering Text D Specifications General Page Print media Fax Page Copy PhotoCapture Center™ PictBridge (MFC-295CNonly) Scanner Printer Interfaces Computer requirements Consumable items Network (LAN) Wireless one-pushconfiguration (MFC-253CW/255CW/257CW) E Index Page Page Page For Australia Only: For New Zealand Only: Visit us on the World Wide Web http://www.brother.com