What is the Advantage of using Telstra® FaxStream® Duet® Function?

Using Telstra® FaxStream® Duet® is the most efficient way to receive both fax and telephone calls on the same line. When the voice call comes in, all phones (extension and external) and the fax machine will ring to alert you to pick it up. If a fax call comes in, the fax machine will answer automatically without ringing, whereas the extension and external phones will ring twice with a distinctive ring pattern. It is also a more efficient way of operating a Fax machine with an extension phone as you do not have to use the remote activation codes. It gives you two independent numbers without the higher cost of a second line.

Telephone and External devices

How does Telstra® FaxStream® Duet® Work?

Incoming calls to the voice number, will have the standard ring pattern of long, long tone, followed by a pause, repeated, while the new fax number will have a different ring pattern of three short bursts of ring, repeated at regular intervals.

When FaxStream® Duet® is On and you receive a voice call all extension and external phones will ring with a standard ring pattern. The fax machine will ring on the third ring with a standard ring pattern. All external and the extension phones will continue to ring, until you or a telephone answering device can answer the voice number.

When FaxStream® Duet® is On and you

receive a fax call on the Duet® number the

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Fax machine will answer and automatically receive the fax message without ringing. On the other hand, all extension and external phones will ring twice with a distinctive ring pattern. Do not answer the phone as you are receiving a fax message.

Flowchart Sequence of Incoming call

Incoming Call

(either Voice or Fax)

All extension phones ring twice, fax machine is silent.

 

 

 

 

 

 

 

Registered

 

 

 

Main number

Duet (Fax)

 

 

 

 

 

 

(Voice Number)

Number

 

 

 

 

 

 

 

 

Fax machine

 

 

Fax machine

 

 

automatically

 

 

begins ringing

 

 

receives and prints

 

 

on third ring.

 

 

fax message

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

without ringing.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You answer the call

 

 

Telephone Answering

 

at an external phone

 

 

Device (TAD)

 

or an extension

 

 

 

answers the call.

 

phone or at the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

machine's handset.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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