For Australia Only:

Warranty & Repair - For details about warranty on your Brother Product, the details are listed on the following link: www.brother.com.au under Warranty. For warranty service (repair) of your Brother product you will need to retain a copy of your sales docket and contact the Support Centre for location of the nearest Authorised Warranty Centre (AWC)

Support - For technical support for your Brother Product other than what you can resolve through the User's Guide, please visit our website or our solutions website for FAQs/Troubleshooting, Drivers & Software, or contact the Product Support Centre for any technical or customer care/support enquiry.

Product Support Centre: Australia

Brother International (Aust) Pty Ltd

Phone:

02 8875 6000

Fax:

02 9870 7223

Email:

productsupport@brother.com.au

Web Site:

www.brother.com.au

Solutions Site: http://solutions.brother.com

Our Technical Support Consultants are available 5 days a week by phone during the hours of 8.30am to 5pm Monday to Friday.

For New Zealand Only:

To contact Brother International (NZ) Limited for support with a Brother product please use the following methods.

Phone:

 

Premium End User Assistance

0900 552 152

Auto Attendant Self Help

0800 652 152

Brother Recycle Assistance

0800 632 467

Fax Assistance

0800 837 822

Email Assistance

Please visit www.brother.co.nz and submit a helpdesk enquiry

 

from Online Help

Web Assistance

Please visit www.brother.co.nz under Online Help for

 

Frequently Asked Questions, Driver downloads, Warranty

 

information and Service Centres

Our Technical Support Consultants are available 7 days a week by phone during the hours of 8.30am to 5pm Monday to Friday and 9am to 5pm Saturday and Sunday. Outside of these hours you can find assistance from our Auto Attendant Self Help and our Website www.brother.co.nz under Online Help.