Difficulty

Suggestions

 

 

 

 

The machine cannot

The machine received a very complex print job and could

 

print full pages of a

not process part of the page. This print may be solved in

 

document.

several ways. If you are using Windows® 95/98/Me/2000

 

 

or Windows NT® Workstation Version 4.0 with the

 

 

supplied printer driver, see the “Windows® Setup

 

 

Printing Difficulties” section. Try to reduce the

 

 

complexity of your document or reduce print resolution.

 

 

 

 

The machine prints first

Your computer is not recognizing the printer’s input

 

couple of pages

buffer full signal. Please make sure to connect the printer

 

correctly, then some

cable correctly.

 

pages have text missing.

 

 

 

 

 

The machine cannot

• Reduce the printer resolution. Reduce the complexity

 

print full pages of a

of your document and try again. Reduce the graphic

 

document.

quality or the number of font sizes within your

 

OUT OF MEMORY

application software.

 

message occurs.

 

 

 

 

 

My headers or footers

Most laser printers have a restricted area that will not

 

appear when I view my

accept print. Usually these are the first two lines and last

 

document on the screen

two lines, leaves 62 printable lines. Adjust the but do not

 

but do not up when I

show up when show top and bottom margins in your

 

print them.

document to allow for this.

Windows®

 

 

I cannot print from my

Make sure the Windows® printer driver is installed and

Setup

application software.

you select it in your application software.

Printing

 

 

Difficulties

 

 

DOS Setup

 

 

I cannot print from my

Check that the DOS application software interface

Printing

application software.

settings match those of your printer: for example, if you

Difficulties

 

are using a parallel printer cable, you would probably set

 

 

your DOS software printer port to LPT1. Check for an

 

 

error message on the LCD.

 

 

 

 

The machine prints, but

This is an indication that your application printer emulation

 

it prints incorrect

Prints setting and the machine’s printer emulation do not

 

information.

match. Check your application software to make sure you

 

Sometimes it prints a

selected the correct printer driver. The machine emulates

 

couple of characters and

HP LaserJet IIP. Try setting the machine to HP emulation

 

then ejects the pages,

in Remote Printer Console and then select the HP LaserJet

 

etc.

IIP printer in your application software.

 

 

 

 

The machine prints the

This is common problem first with database software and

 

part of my document but

part of spreadsheet software when they are not correctly set

 

does not print the last

up. The data has been sent to the printer but the printer did

 

page (The LCD shows

not receive the Page Eject command. Press Reset to eject

 

REMAINED DATA).

the page. Then ask your software supplier how to add a Page

 

 

Eject (or Form Feed) command to the end of your print job.

 

 

 

 

How can I change the

Use the Remote Printer Console (RPC) program.

 

user settings or default

 

 

settings on the machine?

 

 

 

 

22 - 9 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E