Difficulty

Suggestions

Software

 

 

“Unable to write to

1. Make sure the MFC is on (plugged into the AC outlet)

Difficulties

LPT1” or “LPT1 already

and that is connected directly to the computer using

 

in use” error message

the bundled IEEE-1284 bi-directional parallel cable.

 

appears.

The cable must not go through another peripheral

 

 

device (such as a Zip Drive, External CD-ROM

 

“MFC is Busy” or “MFC

 

Drive, or Switch box).

 

Connect Failure” error

 

2. Make sure the MFC’s LCD screen is not displaying

 

message appears.

 

an error message.

 

 

 

 

3. Make sure no other device drivers, which also

 

 

communicate through the parallel port, are running

 

 

automatically when you boot up the computer (such as,

 

 

drivers for Zip Drives, External CD-ROM Drive, etc…)

 

 

Suggested areas to check: (Load=, Run= command lines

 

 

in the win.ini file or the Startup Group)

 

 

4. Check with you computer manufacturer to confirm

 

 

that the computer’s parallel port settings in the BIOS

 

 

are set to support a bi-directional machine, i.e.

 

 

(Parallel Port Mode-ECP).

Paper

 

 

The machine does not load

Check to see if the CHECK DOCUMENT or

Handling

paper. The LCD shows

PAPER JAM message appears on the LCD. If so, the

Difficulties

CHECK DOCUMENT

multi-purpose paper cassette may be out of paper or not

 

or PAPER JAM.

properly installed. If it is empty, load a new stack of paper

 

 

into the feeder. If there is paper in the multi-purpose paper

 

 

cassette, make sure it is straight. If the paper is curled, you

 

 

should straighten it. Sometimes it is helpful to remove the

 

 

paper, turn the stack over and put it back into the multi-

 

 

purpose paper cassette. Reduce the amount of paper in the

 

 

multi-purpose paper cassette, then try again. Check the

 

 

manual feed mode is not selected in the printer driver.

 

 

 

 

The machine does not

Reinsert the paper firmly, load one sheet at a time. Make

 

feed paper from the

sure that manual feed mode is selected in the printer

 

manual feed slot.

driver.

 

 

 

 

How can I load

You can load envelopes from the manual feed slot. Your

 

envelopes?

application software must be set up to print the envelope

 

 

size you are using. This is usually done in the Page Setup

 

 

or Document Setup menu of your software. Refer to your

 

 

software application manual.

Paper

 

 

What paper can I use?

You can use plain paper, envelopes, transparencies and

Handling

 

labels that are made for laser machines. (For information

Difficulties

 

on paper you can use, see Acceptable Paper, on Page 2-

(Cont.)

 

6.)

 

 

 

 

How can I clear paper

See Printer Jams, on Page 22-4.

 

jams?

 

Print

 

 

Printouts are too dark or

Adjust the print conditions by setting the Print Density

Quality

light.

function. It has been factory set to the middle position.

Difficulties

 

(See Setting the Print Density, on Page 5-4.)

 

 

 

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