Difficulty

Suggestions

 

 

 

 

 

 

 

 

Printed pages are

Markings may disappear by themselves. Try copying

marked at regular

multiple pages to clear this problem. Markings may occur

intervals.

if the machine has not been used for a long time. A

 

 

 

 

 

 

 

possible cause is that the surface of the drum is scratched.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You must then replace the drum unit with a new one. If

 

 

 

 

 

 

 

the markings do not disappear, it may be that the drum

 

 

 

 

 

 

 

was marked or damaged by excessive exposure to light.

Example of Regular

In this case, replace the drum unit with a new one.

 

 

Marking

 

 

 

 

 

 

 

 

 

 

 

Printed pages are blurred

Certain environmental conditions such as humidity, high

at the center or at either

temperatures, etc. may cause this condition to occur.

edge.

Make sure the machine is placed on a flat, horizontal

 

 

 

 

 

 

 

surface. Remove the drum unit with the toner cartridge

 

 

 

 

 

 

 

 

 

 

 

 

 

 

installed. Try rocking them from side to side. You may

 

 

 

 

 

 

 

clear a blurred page by wiping the scanner windows with

 

 

 

 

 

 

 

a clean soft cloth. (See Routine Maintenance, Cleaning

 

Blurred Page

 

the Printer and Cleaning the Drum Unit, on Pages 22-16

 

 

 

 

 

 

 

 

 

 

 

 

 

 

and 22-17.)If a blurred page occurs after cleaning and

 

 

 

 

 

 

 

the display shows CHANGE DRUM SOON, replace the

 

 

 

 

 

 

 

drum unit with a new one.

 

 

 

 

 

 

 

 

Ghost images appear on

Adjust the print conditions by setting the Print Density

printed page.

function. Make sure that you use paper that meets the

 

 

 

 

 

 

 

specifications. Rough surfaces or thick media can cause

 

 

 

 

 

 

 

 

 

 

 

 

 

 

a ghost image. Make sure that you select the appropriate

 

 

 

 

 

 

 

media type in the printer driver.

 

 

 

 

 

 

Ghost Images

 

 

 

 

 

 

 

 

 

The drum unit is a consumable item and it is necessary to replace it periodically.

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 22 - 12