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Brother MFC/HL-P2000 manual Service Calls for the Copying and Scanning Functions

Models: MFC/HL-P2000

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CHAPTER 7 TROUBLESHOOTING

Service Calls for the Copying and Scanning Functions

If an unrecoverable error occurs, the machine shows “E” and “0”, “1” or “2”

on the display alternately. When this happens, turn off the power switch, wait a few seconds and then turn it on again and try again.

If you cannot clear the error and see the same service call indication after turning on the machine, consult your dealer or our authorized service representative. Report the error status and situation referring to the above information.

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Brother MFC/HL-P2000 manual Service Calls for the Copying and Scanning Functions

Contents

User’s Guide Brother Laser Printer / Scanner / CopierPlease read this manual thoroughly before using the machine MFC/HL-P2000CHAPTER 1 INTRODUCTION TABLE OF CONTENTSCHAPTER 2 PAPER HANDLING CHAPTER 3 PRINTCHAPTER 4 COPY CHAPTER 6 MAINTENANCECHAPTER 5 SCAN SCANNING FROM THE VISIONEER PaperPortLE SOFTWARECHAPTER 7 TROUBLESHOOTING APPENDIXINDEX Definitions of Warnings, Cautions, and Notes To Use the Machine SafelyHigh Temperature Shipment of the Machine VOID THE WARRANTYFor USA & CANADA Only Finding Out How to Use the Machine CHAPTER INTRODUCTIONABOUT THE GUIDEBOOKS Machine Overview ABOUT YOUR MACHINEUSER’S GUIDE Fig. 1-1 Front ViewFeatures System Requirements in Brother Printing Solution for WindowsHigh Resolution and Fast Printing Speed Versatile Paper HandlingEnhanced Printing Performance and User-Friendly Operation for Windows TWAIN Compliant Scanner DriverRemote Printer Console Program for DOS Popular Printer Emulation SupportSleep Mode Power Save Mode Environment-Friendly Economy Printing ModeEnhanced Memory Management Low Running CostPower Supply OPERATING AND STORAGE ENVIRONMENTEnvironment Do not subject the machine to strong physical shocks or vibrations Keep the machine horizontal when carrying itDo not expose the machine to open flames or salty or corrosive gasses Do not place objects on top of the machineCHAPTER2 PAPER HANDLING PAPER SPECIFICATIONSPaper Type Paper SizeRemarks Cut SheetLabels / Transparencies Fig. 2-1 Fan the Paper and Straighten the Paper Special PaperEnvelopes DOCUMENT SPECIFICATIONS Paper Capacity in Document FeederEnvelopes, Organizer 10 sheets MULTI-PURPOSE SHEET FEEDER FOR PRINTING Loading Paper into the Feeder 3. Move the paper guide to the paper width. ➀ Two Side Printing Manual Duplexing OUTPUT TRAY AND PAPER SUPPORT WIRE LAMPS AND SWITCH CHAPTER PRINTReady Paper Lamp Alarm Lamp Data Toner LampDrum Lamp Other Control Features SwitchCancel printing Error RecoveryAlarm Test Print ModeLamp Lit ChoiceCOPYING IN STANDARD MODE TO MAKE SETTINGS FOR EACH COPYCHAPTER COPY Enlarge/Reduce Photo/TextThe Number of Copies CHAPTER 4 COPYFig. 4-2 Enlarge and Reduce Error SCANNING FROM TWAIN COMPLIANT APPLICATIONS CHAPTER SCAN3. Make the necessary settings 4. Press the Start button SCANNING FROM THE VISIONEER PaperPort LE SOFTWARE MFC-P20001. Launch the Visioneer PaperPortLE application 2. Click the Scan icon The scanner driver dialog is launched1. Launch the Unimessage Viewer application 2. Select “Scan” REPLACING THE TONER CARTRIDGE CHAPTER MAINTENANCEpossible toner spill or scatter Keep the drum unit level after removing the toner cartridge, to avoidCHAPTER 6 MAINTENANCE High TemperatureFig. 6-3 Inside the Machine Fig. 6-4 Turning the Lever to Close the Shuttertime, the toner life is shortened 7. Turn the drum unit upside down gently Fig. 6-9 Cleaning the Primary Corona Wire 9. Re-install the drum unit into the machine and close the top coverUSER’S GUIDE Fig. 6-10 Close the top coverFig. 6-11 Drum Unit Nearly at the End of its Life REPLACING THE DRUM UNITFollow these steps to replace the drum unit High TemperatureDo not remove the starter sheet Fig. 6-17 Installing the Drum Unit 5. Install the new drum unit into the machine6. Close the top cover USER’S GUIDECleaning the Machine Exterior CLEANING THE MACHINEHigh Temperature Cleaning the Machine Interior and Drum UnitFig. 6-20 Turning off the Switch and Unplugging Fig. 6-21 Inside the MachineScanner Window Fig. 6-22 Cleaning the Scanner WindowSee the section “REPLACING THE DRUM UNIT” in this chapter Fig. 6-24 Cleaning the Scanning Unit Cleaning the Scanning UnitRE-PACKING THE MACHINE 5. Close the top cover, the extension wire, and the output tray ALARM INDICATIONS AT A GLANCE CHAPTER TROUBLESHOOTINGOperator Calls for the Printing Function Alarm ↔Page Operator Calls for the Copying and Scanning Functions Alarm Service Calls for the Printing FunctionAlarm AlarmService Calls for the Copying and Scanning Functions High Temperature PAPER JAMSFig. 7-1 Locating Paper Jam Position Fig. 7-2 Inside the MachinePaper Jam in the Multi-Purpose Sheet Feeder Paper Jam near the Drum Unit or at the Paper Output Tray CHAPTER 7 TROUBLESHOOTING Paper Jam in the Document FeederFig. 7-7 Paper Jam in the Document Feeder Setting Up the Machine for Windows Setting Up the Machine HardwareQ & A power switch is onSetting Up the Machine for DOS QuestionRecommendation Question Paper HandlingRecommendation loading paper, see “Paper Handling” in ChapterPrinting QuestionRecommendation Scan CopyQuestion RecommendationQuestion Print QualityRecommendation Interior and Drum Unit” in ChapterRecommendation QuestionFig. 7-11 Scattering Toner Fig. 7-12 Black PageQuestion RecommendationMachine Interior and Drum Unit.” Recommendation QuestionFig. 7-17 Black Spots position of smudge o on the drum 94mm interval600 dots/inch Scanning CopyingElectrical and Mechanical FunctionsPARALLEL INTERFACE SPECIFICATIONS Fig. A-1 Parallel Interface Cable APPENDIXBitmapped Fonts RESIDENT FONTSHP LaserJet IIP Mode SYMBOL SETS/CHARACTER SETSEPSON Mode IBM ModeUSER’S GUIDE HP LaserJet IIPAPPENDIX HP LaserJet IIP, EPSON FX-850, IBM Propritner XL EPSON FX-850A-10 USER’S GUIDECompilation and Publication Notice TrademarksThis product is designed for use in a professional environment REGULATIONSFederal Communications Commission Compliance Notice For USA Only Industry Canada Compliance Statement For Canada OnlyLaser Safety For 110-120 V Model Only International Energy Star Compliance StatementRadio Interference 220-240 V Model Only IEC 825 Specification For 220-240 V Model Only FDA Regulations For 110-120 V Model OnlyDeclaration of Conformity For Europe CAUTION ADVARSEL VARNING VARO ADVARSEL ATTENTION VORSICHT ATENCIÓNGeräuschemission / Acoustic Noise Emission For Germany Only IMPORTANT - For Your SafetyFor Finland and Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT Disconnect deviceIMPORTANT - Wiring Information For U.K. only INDEX