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| Troubleshooting |
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Error Message | Cause | Action |
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Drum Error | The corona wire on the drum unit | Clean the corona wire on the drum unit. |
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| needs to be cleaned. |
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| on page 99.) |
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Drum Stop | It is time to replace the drum unit. | Replace the drum unit. (See Replacing the |
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DR mode in Use | The machine is set to Distinctive | Set Distinctive Ring to off. |
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(except New Zealand) | Ring mode. You can not change | For Australia, see Telstra® FaxStream® |
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the Receive Mode from Manual to |
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| another mode. |
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| For Other countries, see Distinctive Ringing |
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Duplex Disabled | The back of the machine is not | Close the back cover of the machine. |
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Close the Back | closed completely. |
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Cover of the |
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machine. |
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Duplex Disabled | Although the size of paper in the | Make sure the paper tray contains only the |
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Reload paper, | paper tray matches the paper | size of paper you select in either the control |
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size that was selected from the | panel or printer driver, then press Mono |
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then press Start. |
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control panel or printer driver, the | Start or Colour Start. |
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| machine has stopped printing |
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| when it encountered an |
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| additional, different size of paper |
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| in the tray. |
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| The paper tray was pulled out |
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| before the machine completed | Start or Colour Start. |
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| printing on both sides of the |
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| paper. |
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EL Error | The machine has a mechanical | Open the front cover and close it again. |
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| problem. |
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Faxability On | The machine is set to Faxability | Set Faxability to off. |
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For New Zealand | mode. You can not change the |
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Recieve Mode from Manual to |
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| another mode. |
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Fuser Error | The temperature of the fuser unit | Turn the power switch off, wait a few |
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| does not rise to a specified | seconds, and then turn it on again. Leave |
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| temperature within the specified | the machine for 15 minutes with the power |
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| time. | on. |
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| The fuser unit is too hot. |
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Init Unable XX | The machine has a mechanical | Turn the power switch off, and then turn |
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(XX = Error Code) | problem. | it on again. (See Transferring your faxes |
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| If the problem continues, call your |
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| Brother dealer. |
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Jam Duplex | The paper is jammed underneath |
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| Paper Tray 1 or in the fuser unit. |
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| 115 |
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