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| Troubleshooting |
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Examples of poor print | Recommendation | ||||||
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Uneven density appears | Perform the calibration. (See Calibration on page 110.) | ||||||
periodically across the page | Adjust the contrast or brightness when you are in copy mode. (See | ||||||
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| Adjusting Contrast, Colour and Brightness in Chapter 7 of the |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Advanced User's Guide.) | |||||
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | ||||||
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | ||||||
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | ||||||
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| Identify the colour that is uneven and put in a new toner cartridge for |
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| that colour. (See Replacing a Toner cartridge on page 68.) |
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| To identify the colour of the toner cartridge, visit us at |
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| http://solutions.brother.com/ to view our FAQs and troubleshooting |
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| Put in a new drum unit. (See Replacing the drum unit on page 75.) |
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Thin lines do not print | Make sure Toner Save mode is off in the control panel of the machine | ||||||
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| or the printer driver. |
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| Change the print resolution. |
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| If you use a Windows® printer driver, choose Improve Pattern |
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| Printing or Improve Thin Line in Settings from the Basic tab. (See |
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| Settings Dialog in the Software User's Guide.) |
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Wrinkle | Change to the recommended type of paper. | ||||||
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| Make sure that the back cover is closed properly. |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Make sure that the two grey levers inside the back cover are in the up | |||||
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | ||||||
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | ||||||
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | ||||||
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| position. |
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| Make sure that the media type settings in the printer driver and in the |
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| machine’s Paper Type menu matches the type of paper you are |
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| using. (See Acceptable paper and other print media on page 22 and |
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| Basic tab in the Software User's Guide.) |
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Offset image | Make sure that the media type settings in the printer driver and in the | |
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| machine's Paper Type menu matches the type of paper you are |
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| using. (See Acceptable paper and other print media on page 22 and |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | Basic tab in the Software User's Guide.) |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | |
| ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. | |
Make sure that the two grey levers inside the back cover are in the up
position. | B |
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ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Check the machine’s environment. Conditions such as low humidity ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
and low temperatures may cause this print quality problem. (See Choosing a location in the Safety and Legal Booklet.)
Put in a new drum unit. (See Replacing the drum unit on page 75.)
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