Maintenance

Guarantee

BT guarantees Freestyle 1200 for a year, provided that:

The goods have only been used for their intended purpose, and have not been subjected to misuse, or been wilfully or accidentally damaged.

The goods have not been tampered with or repaired by anyone other than BT, its staff or agents.

If you are having problems with your Freestyle 1200, read the ‘Help’ section on pages 37 to 40 of this user guide.

If you are still having problems, you can contact the BT product helpline on Lo-call 0845 7697146 where fully trained staff can help you from 9.00am to 5.30pm Monday to Friday.

If the unit is faulty within the guarantee period, return it with proof of purchase to your supplier, for repair or replacement.

If the Freestyle 1200 needs repair outside the guarantee period, take the complete Freestyle 1200 to any BT shop for forwarding to the

repair department (there will be a carriage charge for this service).

Alternatively you can call the repair centres on 01325 304346 or

01672 564444 between 9.00am and 4.30pm, Monday to Friday.

The terms of this guarantee do not affect your statutory rights.

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BT 1200 manual Guarantee