Help
Answer machine problems Possible cause | Solution |
|
|
• General problems. | None of the answering machine |
| functions will operate while the |
| telephone is in use. |
Ensure that the telephone is not in use before operating the answering machine.
•Will not record incoming messages.
•Will not answer calls.
The answering machine is switched off.
The answering machine is full.
Switch the answering machine on manually or by remote control.
Delete some or all of your messages manually or by remote control, to make room for new messages.
•Distorted outgoing message.
•Faint outgoing message.
•Noisy outgoing message.
The answering machine has a very sensitive microphone. This picks up any background noise. If you record your outgoing message too quietly or from too far away the sensitivity of the microphone increases to compensate and will pick up more background noise.
Record your outgoing message at a reasonable volume 20cm away from the microphone in a quiet environment.
•No call screening from the base unit.
•Cannot hear messages when played.
The volume is set too low.
Press and release the end of the volume control with the larger symbol until the unit is loud enough.
• | Frequent power failures will drain |
frequently. | the |
| Unplugging the base unit from the |
| power supply drains the |
| batteries. |
Leave the base unit plugged in, or remove the
Switching the mains supply off will drain the
Do not switch off.. Or remove the
Need more help?
Call the BT Cordless Phone Helpline on
It is not permitted to interfere with the main BT socket or wiring. If you have a problem, contact BT on Freefone 0800 800 151 for residential or Freefone 0800 800 154 for business lines.
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