No dial tone, Base station or handset does not ring | BT 3010

Note

Use only approved rechargeable Nickel Metal Hydride (NiMH) battery pack in the handset. Any other types may cause irreparable damage.

Replacement batteries are available from the Diverse Helpline on 08457 908070.

Do not immerse battery in water or throw it into fire, or dispose of it with ordinary domestic refuse. To charge the battery place the handset on its base station.

Replacing handset batteries

After a time, you may find that the handset battery is running out of charge more quickly. This is a standard sign of wear and the battery will need replacing.

BT accepts no responsibility for damage caused to your Diverse 3010 Micro handset by the use of non-approved batteries.

No display appears

Is the handset switched on? The battery may be flat or dead. Recharge or replace the battery.

No dial tone

Is the telephone line cord plugged into the phone socket and the base station?

f other handsets are registered on the base, the outside line may already be

in use. Wait until the call is finished and try again.

The handset display shows the words Search base or you cannot link up with the base station

Is the handset registered with the base station? To register the handset, see page 47. Is the power cable connected at the base and the power switched on at the wall socket?

If you press the PHONE button whilst the base station is flashing, you will hear four short beeps from the handset.

Note

If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, and then ON again, it will find the base station within a few seconds.

The base station or handset does not ring

The ringer volume may be set too low, or switched off at the base station. To adjust the ringer volume at the handset or base station, see pages 36-37 or 38 respectively.

Is the telephone line cord connected correctly? See pages 6 and 9.

HELP

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BT 3010 manual No dial tone, Base station or handset does not ring

Contents

User Guide Page At a glance Unpacking your Diverse 3010 Micro For your records Handset display symbols Quick guide Hints and tips boxes This guide Building up a phone system Introducing the Diverse 3010 Micro General cleaning Setting up Connect the power cable To fit the battery into the handset Install the rechargeable battery pack in the handsetBattery display when inserting Or replacing a battery pack Fit the handset belt clip Battery low warning Battery performanceIf e.g Base 1, flashes continuously Plug your Diverse 3010 Micro into the phone socket Switching on/off and locking the keypad Using your Diverse 3010 MicroTo switch on To lock the keypad Making and receiving calls Call timer Using your headsetTo connect your headset Caller display/Call Waiting During a call SecrecyTo redial one of the last five numbers To redial the last number To delete a redial number Paging and making calls between handsetsTo find a handset’s extension number Press the More Options To page a handset from the base station To receive a paged callTo make an internal intercom call To accept call waiting on an internal call To transfer an external call between handsets Entering names and numbers Using the Directory to store and dial numbersTo add a name and number to the Directory Controlling the cursor Insert Delete To change an entry in the directory To dial a number stored in the DirectoryPress the Green Phone button to dial the number To copy an entry from one handset to another To view an entry in the directory To copy a directory from one Micro handset to another To delete an entry in the directory Additional Directory functions To copy a redial number to the Directory Using the redial memory BT’s Caller Display and Call Waiting Using Caller Display and Call WaitingTo take the call waiting Information displayed via other UK networks Using the Micro handsetTo view the calls list 01.11 PM 01234567890 01/15 Press the Green Phone button and the number is dialled To dial a number in the calls listTo copy a number from the calls list to the directory To delete the whole calls list To delete a number in the calls list Base station and handset PIN Telephone SecurityTo change the Diverse 3010 Micro base station PIN code To change the handset PIN personal identification number To switch the telephone handset lock on and off Handset Locked To switch external dialling off and on Storing your own additional emergency numbers Emergency numbersTo store, change and delete additional emergency numbers My additional emergency numbers are Call barring Call enablingEnabling To switch call barring/call enabling on and off Directory for barred/enabled numbers Base Lock Set Handset settings quick guide Additional features Quick Reference Handset Display Follow these easy steps to change your handset settings To adjust the ringer volume in the base station Base station settingsTo adjust the melody of the base station ringer Open listening at the handset To switch music on hold on or off To set the room monitor Using the Room Monitor To switch the room monitor function on To adjust the sensitivity of the room monitorTo switch the room monitor function off This will reset Call allocation To reset the handset to its original settingsGroup ringing Ring priority To change between ring priority and group ringing To set which handset will receive ring priority To change the language of the display To set the number of rings on ring priorityIf you accidentally set the wrong language Additional Features At the base station To register your Diverse Micro Handset to a base station To de-register a handset Using multiple base stations and handsets Using multiple base stations and handsets Station chosen as fixed To set your handset to fixed base selection To change the base station name To set Pulse dialling with earth recall Setting to Tone or Pulse dialling To set Tone dialling with time break recall To set to Tone dialling with earth recall To set the access pause To insert an access code Outside the warranty period Within the warranty periodIf you have to return your Diverse 3010 Micro General Emergency calls HelpReplacing handset batteries Base station or handset does not ring No dial tone When connected to a switchboard Environment Technical information Index PIN Index Offices worldwide