BT Versatility
Installation and maintenance Manual
Recommendations for customer training
As part of the installation, the customer is entitled to a 30 minute, system familiarisation tutorial. This should cover the following:
•Use of the Featurephone menus and associated keys
•Taking, making and transferring calls on Featurephones and
•Accessing system programming
The customer may wish to use the 30 minutes to explain a selection of other features, such as:
•Call transferring capabilities
•Programming Featurephone keys
•Time and date programming
•System and /or personal speed dial programming
•Incoming call handling
•Call barring, class of service parameters
•Extension reset facilities
•Connecting modems, fax machines, EPOS machines, etc.
•Use of Voice module features.
The features should be explained by using the BT Versatility Quick Reference User Guide and the Getting Started User Guide.
Ensure the customer has a Quick Reference User Guide for each extension, one copy of the Getting Started User Guide and the
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