Cabin S Series.book manual Power on Self Test Messages

		T r o u b l e s h o o t i n g
Problem	Possible Cause	Possible Solutions
You have connected an	Your BIOS setup is not set to	Try toggling the video destination by pressing [FN]
external monitor and	enable your external monitor.	and [F10] together, or check your BIOS setup and
it does not display		enable your external monitor. (See the Video Features
any information.		submenu, located within the Advanced Menu of the
		BIOS. (See BIOS Setup Utility on page 33 for more
		information)
	Your external monitor is not	Reinstall your device. (See External Monitor Port on
	properly installed.	page 63 for more information)
	Your operating system soft-	Check your device and operating system
	ware is not setup with the	documentation and activate the proper driver.
	correct software driver for
	that device.
You have connected an	Your external monitor	See your monitor documentation and the
external monitor and it	is not compatible with	External Monitor Support portions of the
does not come on.	your notebook.	Specifications section. (See Specifications on page 91
		for more information)
Miscellaneous Problems
An error message is	Application software often	See your application manual and help displays
displayed on the screen	has its own set of error	screens for more information. Not all messages are
during the operation of	message displays.	errors some may simply be status.
an application.

POWER ON SELF TEST MESSAGES

The following is an alphabetic list of error-and-status messages that Phoenix BIOS and/or your operating system can generate and an explanation of each message. Error messages are marked with an *. The most common errors are marked with a #. If an error message is displayed that is not in this list, write it down and check your operating system documentation both on screen and in the manual. If you can find no reference to the message and its meaning is not clear, contact your support representative for assistance.

nnnn Cache SRAM Passed

Where nnnn is the amount of system cache in kilobytes success-fully tested by the Power On Self Test. (This can only appear if you have an SRAM PC Card installed.)

*Diskette drive A error or Diskette drive B error

Drive A: or B: is present but fails the BIOS Power On Self Test diskette tests. Check to see that the drive is defined with the proper diskette type in the Setup Utility, (See BIOS Setup Utility on page 33 for more information) and that the diskette drive is installed correctly. If the disk

drive is properly defined and installed, avoid using it and contact your support representative.

*Extended RAM Failed at offset: nnnn

Extended memory not working or not configured prop- erly. If you have an installed memory upgrade module, verify that the module is properly installed. If it is prop- erly installed, you may want to check your Windows Setup to be sure it is not using unavailable memory until you can contact your support representative.

nnnn Extended RAM Passed

Where nnnn is the amount of memory in kilobytes successfully tested.

*Failing Bits: nnnn The hex number nnnn

This is a map of the bits at the memory address (in System, Extended, or Shadow memory) which failed the memory test. Each 1 (one) in the map indicates a failed bit. This is a serious fault that may cause you to lose data if you continue. Contact your support representative.

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