
| Cause | A ScanFront Service Server does not exist on the network. (A | |
| ScanFront Service Server has not been configured or is not running.) | ||
Cannot send image files to |
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| Install ScanFront Service on a computer on the same network as the | ||
devices and folders on different |
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| scanner. If a ScanFront Service Server has been implemented, check the | ||
segments of the network. | Solution | ||
necessary settings. In addition, you must start the ScanFront Service | |||
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| Server before turning ON the ScanFront. | |
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| Scan | |
| Cause | The scanning glass is dirty. | |
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Streaks appear in images |
| Refer to the ScanFront 300/300P/330 INSTRUCTIONS (electronic | |
Solution | manual) and clean the scanning glass. If there are scratches on a | ||
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| scanning glass, contact your local authorized Canon dealer. | |
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| Cause | The rollers are dirty. | |
Paper becomes jammed | Solution | Refer to the ScanFront 300/300P/330 INSTRUCTIONS (electronic | |
| manual) and clean the rollers. | ||
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Paper jams occur frequently | Cause | The rollers (consumable parts) have worn out. | |
Solution | Contact the administrator of the ScanFront and then replace the rollers. | ||
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| Cause | Static electricity is causing the pages of the document to stick to each | |
| other. | ||
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Documents are double fed | Solution | Before you load a stack of documents, fan the documents. | |
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Cause | The type of paper of the documents is causing a paper feed error. | ||
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| Solution | Load no more than ten pages of documents. (See p. | |
| feeding to scan the pages one by one. | ||
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A stack of documents are fed | Cause | The feed selection lever is set to Page Separation OFF. (See p. | |
together | Solution | Set the feed selection lever to page separation feeding. | |
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Scanning starts immediately | Cause | The job buttons are designed to work that way. See “Skip Scan Setting | |
after I press a job button (certain | Screen” on p. | ||
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users only) | Solution | Place the document and then press a job button. | |
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