E

Troubleshooting

Refer to this checklist first if you have any problems with your camcorder. Possible explanations are given for each problem on the list — turn to the page numbers in brackets for more information.

Make sure that the camera is properly connected if you are using it with a TV or VCR. Consult your dealer or service outlet if problems persist.

Recording/Playback

Problem

?Nothing happens when I press the buttons.

Cause and/or what to do about it

The camera is not switched on (p. 21, 28).

The cassette is not loaded or is set for erasure prevention (p. 19-20).

The tape has reached the end.

The battery pack is exhausted or not properly attached (p. 16-17, 83).

The function cannot be used in that recording program (p. 48).

The top controls are locked by the lock lever (p. 88).

?The camera turned itself off.

The camera was in record pause mode for more than about five minutes (p. 21).

The battery pack is exhausted (p. 17, 83).

?The start/stop button doesn’t work.

The POWER switch is not set to CAMERA.

The standby lever is set to LOCK (p. 21).

The cassette is not loaded or is set for erasure prevention (p. 19-20).

The tape has reached the end.

?There’s no picture in the display.

?There’s a blank blue screen in the display.

?The camera won’t focus.

Additional

Information

The POWER switch is not set to CAMERA.

The standby lever is set to LOCK (p. 21).

The camera has not been used for a long while, it is not a malfunction. Take off the battery and reattach.

The lens cap is attached.

You are attempting to play back or record from a copyright protected cassette (p. 75).

The video heads are badly contaminated (p. 90).

The camera is on manual focus (p. 58).

The viewfinder lens needs adjusting (p. 82).

The lens is dirty (p. 90).

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Canon DM-GL1 Troubleshooting, Recording/Playback, ? The camera turned itself off, ? The start/stop button doesn’t work