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Canon DR-5080C, DR-5020 When The Scanned Image is Not Normal, Scan conditions are inappropriate

Models: DR-5020 DR-5080C

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4.4 When The Scanned Image is Not Normal

When The Scanned Image is Not Normal

If there is a problem in the scanned image (image is not sharp or stripes appear in the image), one of the following may be a probable cause. Check as follows and take the appropriate remedy.

●The scanning glasses and rollers on the scanner are dirty.

If the scanning glasses and rollers on the scanner are dirty, that dirt will appear on the scanned image.

➝Clean the scanning glasses and rollers. For details, see Chapter 5 “Daily Cleaning” (P.83).

●The scan conditions are inappropriate.

When the scan condition setup is inappropriate, the scanned image will not be sharp or will appear darkish.

➝Check the brightness and other scanner settings.

If the scanned image is foggy or the document is not scanned at all, a probable cause is that brightness is set too high.

If the scanned image appears darkish, a probable cause is that the brightness is set too low.

Also, check the settings on the driver and the application.

●The driver or application does not run correctly.

If the document cannot be scanned correctly even if the scan conditions are adjusted, a probable cause is that the driver or the application is not functioning correctly.

➝Re-install the driver or application.

For details on how to install the driver, see the separate ISIS/TWAIN Driver Instructions.

For details on how to install the application, see the instruction manual for the application in use.

●Other Causes

The computer may be correctly recognizing the scanner, and scanning may not be possible with the driver and application correctly installed. If this happens, a probable cause is that the SCSI card not matched to the computer is installed. This error message is sometimes no longer output by turning asynchronous transfer in the scanner’s user mode OFF (P.64). If this does not rectify the problem, contact the computer or SCSI card manufacturer.

If the above remedies do not rectify the problem, contact a Canon service department.

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Canon DR-5080C When The Scanned Image is Not Normal, Scanning glasses and rollers on the scanner are dirty, Other Causes
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DR-5020, DR-5080C specifications

The Canon DR-5080C and DR-5020 are high-performance document scanners designed for businesses and organizations requiring efficient and reliable document management solutions. Both models feature advanced technologies that enhance productivity, streamline workflows, and ensure high-quality image capture.

The Canon DR-5080C is a versatile scanner that can handle color and monochrome documents at high speeds. It offers a remarkable scanning speed of up to 80 images per minute (ipm) in duplex mode, allowing users to scan both sides of a document simultaneously. This efficiency significantly reduces processing time, making it an ideal choice for busy environments.

One standout feature of the DR-5080C is its ability to process various document types, from standard paper to thicker documents and even plastic ID cards. This flexibility is complemented by its automatic document feeder (ADF) that can hold up to 100 sheets, facilitating large batch scanning without manual intervention. Additionally, the scanner supports various paper sizes, from business cards to legal-size documents, further enhancing its utility.

The Canon DR-5020, while slightly less advanced than the DR-5080C, is still a powerful option for organizations looking for reliable scanning capabilities. It offers a scanning speed of 60 images per minute in duplex mode, ensuring efficient document processing. Like the DR-5080C, the DR-5020 also features a robust ADF with a similar sheet capacity and supports various media types, making it versatile for multiple applications.

Both models boast Canon's advanced image processing technology, which includes automatic color detection, background removal, and text orientation correction. These features ensure that scanned documents maintain clarity and quality, making them suitable for archiving and retrieval.

The DR-5080C and DR-5020 also support a range of connectivity options, including USB and network interfaces, allowing for easy integration into existing workflows. This connectivity, combined with compatibility with numerous document management software applications, means that organizations can easily adopt these scanners as part of their digital transformation strategies.

In conclusion, the Canon DR-5080C and DR-5020 are exceptional document scanners that combine speed, versatility, and advanced imaging technology. Whether you're looking to streamline office tasks, enhance document workflows, or improve overall efficiency, both models provide the features necessary to meet modern scanning needs. Their durable design and high-quality output make them reliable assets for any organization focused on effective document management.