Troubleshooting
If you have a problem with your camcorder, refer to this section. Some- times what you think is a malfunction of the camcorder may have the simplest of solutions - please read the “CHECK THIS FIRST” box before going on to the more detailed problems and solutions. Consult your dealer or a Canon Service Center if the problem persists.
CHECK THIS FIRST
Power supply
• Is the battery charged? Is the compact power adapter correctly con- nected to the camcorder? (019)
Recording
•Did you turn the camcorder on and correctly set it to a recording mode? (040, 75) If you are recording on a memory card, is one cor- rectly inserted into the camcoder? (035)
Playback
•Did you turn the camcorder on and correctly set it to playback mode? (048, 110) If you are playing back recordings from a memory card,
is one correctly inserted into the camcorder? (035) Does it contain any recordings?
Other
•Does the camcorder make a rattling sound? The internal lens fixture can move when the camcorder is turned off or in a playback mode. This is not a malfunction.
Power source
The camcorder will not turn on or it turns off by itself.
-The battery pack is exhausted. Replace or charge the battery pack.
-Remove the battery pack and reattach it correctly.
-When the recording program is set to [Underwater] or [Surface], the camcorder may turn off automatically if it becomes too hot. Turn off the camcorder and let it cool down.
Cannot charge the battery pack.
-Make sure the camcorder is off so charging can start.
-The temperature of the battery pack is outside its operating range (approximately 0 – 40 °C). Remove the battery pack, warm it or let it cool down, as necessary, and try charging it again.
-Charge the battery pack in temperatures between approximately 0 °C and 40 °C.
-The battery pack is faulty. Replace the battery pack.
154 Additional Information
