An Error Message Is Displayed on the LCD
If an error message is displayed on the LCD, take the corresponding action described below.
Message | Action |
The following ink cartridge cannot be | The FINE Cartridge may not be installed properly, or the Cartridge may not be |
recognized. | compatible with this machine. Open the Scanning Unit (Printer Cover) and |
U051/U052/U053/U059 | install the appropriate FINE Cartridge. |
| If the error is not resolved, the FINE Cartridge may be damaged. Contact your |
| Canon Service representative. |
One or more ink cartridges are not | Make sure that each FINE Cartridge is installed in the correct position. |
installed in place. | See “Replacing a FINE Cartridge” on page 46. |
U075 |
|
Some ink cartridges are not installed in |
|
place. |
|
U076 |
|
The following ink cartridge cannot be | The FINE Cartridge may not be compatible with this machine. Install the |
recognized. | appropriate FINE Cartridge. See “Replacing a FINE Cartridge” on page 46. |
U140 |
|
The following ink cartridge cannot be | The FINE Cartridge may not be installed properly. |
recognized. | Open the Scanning Unit (Printer Cover) and install the FINE Cartridge properly. |
U150 | If the error is not resolved, the FINE Cartridge may be damaged. Contact your |
| Canon Service representative. |
The ink may have run out. Replacing | Ink may have run out. |
the ink tank is recommended. | The function for detecting the remaining ink level will be disabled since the ink |
U162 | level cannot be correctly detected. |
| If you want to continue printing without this function, press the Stop/Reset |
| button for at least 5 seconds. |
| Canon recommends to use new genuine Canon cartridges in order to obtain |
| optimum qualities. |
| Please be advised that Canon shall not be liable for any malfunction or trouble |
| caused by continuation of printing under the ink out condition. |
| Note |
| If the function for detecting the remaining ink level is disabled, the ink cartridge |
| in grey is displayed in the remaining ink volume screen on the LCD. See |
| “Getting the Ink Status Information” on page 46. |
The ink has run out. Replace the ink | Ink has run out. |
cartridge. | Replace the ink cartridge and close the Scanning Unit (Printer Cover). |
U163 | If printing is in progress and you want to continue printing, press the Stop/Reset |
| button for at least 5 seconds with the ink cartridge installed. Then printing can |
| continue under the ink out condition. |
| The function for detecting the remaining ink level will be disabled. |
| Replace the empty ink cartridge immediately after the printing. The resulting |
| print quality is not satisfactory, if printing is continued under the ink out |
| condition. |
| Note |
| If the function for detecting the remaining ink level is disabled, the ink cartridge |
| in grey is displayed in the remaining ink volume screen on the LCD. See |
| “Getting the Ink Status Information” on page 46. |
There is no photo data. | z There are no image data saved on the memory card that can be read by this |
| machine. |
zThe machine may not recognize the file if the file name or the folder path contains certain characters. Use only alphanumeric characters.
zPhoto data edited or processed on a computer must be printed from the computer.
Troubleshooting 57