Cause | Action |
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Print Head nozzles are clogged. | See “When Printing Becomes Faint or Colors Are Incorrect” on page 38 and |
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| perform any necessary maintenance operations. |
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Print Head is misaligned. | See “Aligning the Print Head” on page 44 to perform Print Head Alignment using |
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| the Operation Panel. |
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The Print Result Not Satisfactory When Copying |
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Cause | Action |
The original document is not loaded | Check that the original is loaded correctly on the Platen Glass. |
correctly. | See “Loading Original Documents” on page 9. |
The original document is not loaded | When loading the original on the Platen Glass, the side to be copied should be |
with the side to be copied faced down. | faced down. |
The original document is a printout | Print quality may be reduced if you copy a printout. |
from this machine. | Instead of copying a printout, print the original directly either from the digital |
| camera, memory card, or your computer. |
The Platen Glass or the inner side of | Clean the Platen Glass and the inner side of the Document Cover. |
the Document Cover is dirty. | See “Cleaning the Platen Glass and Document Cover” on page 52. |
If these do not resolve the problem, also see “Print Results Not Satisfactory” on page 61.
Printing Does Not Start
Cause |
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| Action |
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Unnecessary print jobs are left in |
| Restarting your computer may solve the problem. | |||
queue. / Computer problems. |
| If there are any unnecessary print jobs, follow the procedure below to delete | |||
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| them. |
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| (1)Open the printer properties dialog box. |
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| Refer to “Opening the Printer Properties Dialog Box Directly from Control | |||
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| Panel” in “Opening the Printer Properties Dialog Box (Windows)” of the | |||
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| User’s Guide |
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| (2)Click the Maintenance tab and then View Printer Status. | |||
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| The printer status monitor is displayed. |
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| (3)Click Display Print Queue. |
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| (4)Select Cancel All Documents on the Printer menu. | |||
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| You may not be able to select this depending on the privileges of the | |||
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| account. |
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| (5)When the confirmation message is displayed, click Yes. | |||
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| The print jobs are deleted. |
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| (1)Click the printer icon in the Dock to display the list of print jobs in progress. | |||
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| In Mac OS X v.10.2.8, click the printer icon in the Dock to start up the Print | |||
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| Center and | |||
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| (2)Select the print job to delete and click | . | ||
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| The print jobs are deleted. |
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Troubleshooting 65