„Colors Are Uneven or Streaked

Cause

Action

 

Print Head nozzles are clogged.

See “When Printing Becomes Faint or Colors Are Incorrect” on page 38 and

 

 

perform any necessary maintenance operations.

 

Print Head is misaligned.

See “Aligning the Print Head” on page 44 to perform Print Head Alignment using

 

 

the Operation Panel.

 

The Print Result Not Satisfactory When Copying

 

 

 

 

Cause

Action

The original document is not loaded

Check that the original is loaded correctly on the Platen Glass.

correctly.

See “Loading Original Documents” on page 9.

The original document is not loaded

When loading the original on the Platen Glass, the side to be copied should be

with the side to be copied faced down.

faced down.

The original document is a printout

Print quality may be reduced if you copy a printout.

from this machine.

Instead of copying a printout, print the original directly either from the digital

 

camera, memory card, or your computer.

The Platen Glass or the inner side of

Clean the Platen Glass and the inner side of the Document Cover.

the Document Cover is dirty.

See “Cleaning the Platen Glass and Document Cover” on page 52.

If these do not resolve the problem, also see “Print Results Not Satisfactory” on page 61.

Printing Does Not Start

Cause

 

 

 

Action

 

Unnecessary print jobs are left in

 

Restarting your computer may solve the problem.

queue. / Computer problems.

 

If there are any unnecessary print jobs, follow the procedure below to delete

 

 

them.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(1)Open the printer properties dialog box.

 

 

 

Refer to “Opening the Printer Properties Dialog Box Directly from Control

 

 

Panel” in “Opening the Printer Properties Dialog Box (Windows)” of the

 

 

User’s Guide on-screen manual.

 

 

 

(2)Click the Maintenance tab and then View Printer Status.

 

 

The printer status monitor is displayed.

 

 

 

(3)Click Display Print Queue.

 

 

 

(4)Select Cancel All Documents on the Printer menu.

 

 

You may not be able to select this depending on the privileges of the

 

 

account.

 

 

 

(5)When the confirmation message is displayed, click Yes.

 

 

The print jobs are deleted.

 

 

 

 

 

 

 

 

 

 

(1)Click the printer icon in the Dock to display the list of print jobs in progress.

 

 

In Mac OS X v.10.2.8, click the printer icon in the Dock to start up the Print

 

 

Center and double-click the name of your machine in the Printer List.

 

 

(2)Select the print job to delete and click

.

 

 

The print jobs are deleted.

 

Troubleshooting 65