Canon MP470 Series „“This device can perform faster” Message Is Displayed, „Printing Speed Is Slow / USB 2.0 Hi-SpeedConnection Does Not Work

Cannot Connect to Computer Properly

„Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work

Cause	Action
Your system environment is not fully	If your system environment is not fully compatible with USB 2.0 Hi-Speed, the
compatible with USB 2.0 Hi-Speed.	machine will operate at a lower speed provided under USB 1.1. In this case, the
	machine operates properly but printing speed may slow down due to
	communication speed.
	Check the following to ensure that your system environment supports USB 2.0
	Hi-Speed connection.
	z The USB port on your computer supports USB 2.0 Hi-Speed connection.
	z The USB cable, and the USB hub if you are using one, support USB 2.0 Hi-
	Speed connection.
	Be sure to use a certified USB 2.0 Hi-Speed cable. We recommend the cable
	to be no longer than around 10 feet / 3 meters.
	z The operating system of your computer supports USB 2.0 Hi-Speed
	connection.
	Obtain and install the latest update for your computer.
	z The USB 2.0 Hi-Speed driver operates properly.
	Obtain the latest version of the USB 2.0 Hi-Speed driver compatible with your
	hardware and install it on your computer.

Important

For details on USB 2.0 Hi-Speed of your system environment, contact the manufacturer of your computer, USB cable, or USB hub.

„“This device can perform faster” Message Is Displayed

Cause	Action
Your system environment is not fully	Your system environment is not compatible with USB 2.0.
compatible with USB 2.0 Hi-Speed.	See “Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work”
	above.

60Troubleshooting