Cause | Action |
The machine is not ready. | Check if the Power lamp is lit green. |
| If the Power lamp is off, turn the machine on. |
| While the Power lamp is flashing green, the machine is initializing. Wait until the |
| Power lamp stops flashing and remains lit green. |
Note
When printing large data such as a photo or graphics, it may take longer to start printing.
Paper Does Not Feed Properly
Cause | Action |
Printing on inappropriate type of paper. | Check to see if the paper you are printing on is not too thick or curled. |
| See “Media Types You Cannot Use” on page 14. |
Paper Feed Rollers are dirty. | Clean the Paper Feed Rollers. Cleaning the Paper Feed Rollers will wear the |
| rollers, so perform this procedure only when necessary. |
| For details on cleaning, see “Cleaning the Paper Feed Roller (Roller cleaning)” |
| on page 53. |
Paper not loaded properly. | Make sure of the following when you load paper in the machine. |
| z When loading two or more sheets of paper, align the edges of the sheets |
| before loading. |
| z Always load the paper in portrait orientation in the Rear Tray, regardless of |
| the printing orientation. |
| z Load the paper with the print side facing UP. Align the paper stack against |
| the right side of the Rear Tray and slide the Paper Guide so that it just |
| touches the left edge of the stack. |
| For details on loading paper, see “Loading Paper” on page 15. |
Too much paper loaded. | Make sure that the paper stack does not exceed the load limit. |
| However, proper feeding of paper may not be possible at this maximum capacity |
| depending on the type of paper or environmental conditions (either very high or |
| low temperature and humidity). |
| In such cases, reduce the sheets of paper you load at a time to around half. |
| For details on loading paper, see “Loading Paper” on page 15. |
Foreign object in the Rear Tray. | Make sure that there are no foreign objects in the Rear Tray. |
Envelopes not prepared nor loaded | z When printing on envelopes, see “Loading Envelopes” on page 17, and |
properly. | prepare the envelopes before printing. |
| Once you have prepared the envelopes, load them in the machine in portrait |
| orientation. If the envelopes are placed in landscape orientation, they will not |
| feed properly. |
| z Set the Paper Thickness Lever to the right. |
66Troubleshooting