Error Message | Action |
On PictBridge |
|
Compliant Device |
|
“No ink”/ | z The FINE Cartridge has or may have run out of ink. |
“Ink cassette error” | z The FINE Cartridge may not be installed properly or may not be compatible |
| with this machine. |
| Check the error message on the LCD and take the appropriate action to resolve |
| the error. |
| See “An Error Message Is Displayed on the LCD” on page 57. |
“Hardware Error” | FINE Cartridge errors have occurred. Replace the FINE Cartridge. See |
| “Replacing a FINE Cartridge” on page 46. |
“Printer error” | An error requiring servicing may have occurred. (Machine Power lamp flashes |
| green and Alarm lamp flashes orange alternately.) |
| Disconnect the USB cable between the machine and the PictBridge compliant |
| device, turn off the machine, and unplug the power cord of the machine from the |
| power supply. After a while, plug the power cord of the machine back in, turn on |
| the machine, and then reconnect the PictBridge compliant device to the |
| machine. |
| If the same error occurs, contact your Canon Service representative. |
Cannot Print Properly via Bluetooth Communication
Printing Does Not StartCause | Action |
Printing was started immediately after | Machine initialization lasts about 30 seconds. While the machine is initializing, |
turning on the machine. | you cannot print through Bluetooth communication. Wait for about 30 seconds, |
| then retry printing. |
Refer to the Bluetooth Guide
Cannot Print Properly from a Photo Index Sheet
Cause | Action |
“Failed to scan Photo Index Sheet.” | z Make sure the Photo Index Sheet is set in the correct position and orientation |
is displayed. | on the Platen Glass. |
| z Make sure the Platen Glass and the Photo Index Sheet are not dirty. |
| z Make sure all required circles on the Photo Index Sheet are filled in. If the |
| filled circles on the sheet are not marked dark enough, the machine may not |
| scan the settings. |
| See “Printing by Using the Photo Index Sheet” on page 28. |
Cannot Remove a Memory Card
Cause | Action | |
miniSD Card, microSD Card, | Contact your Canon service representative. | |
Important | ||
Duo, MEMORY STICK PRO Duo, or | ||
Never attempt to remove a memory card using a thin stick or tweezers. Doing | ||
without attaching to the special adapter. | ||
so may damage the machine. |
Troubleshooting 71