Error Message

Action

On PictBridge

 

Compliant Device

 

“No ink”/

z The FINE Cartridge has or may have run out of ink.

“Ink cassette error”

z The FINE Cartridge may not be installed properly or may not be compatible

 

with this machine.

 

Check the error message on the LCD and take the appropriate action to resolve

 

the error.

 

See “An Error Message Is Displayed on the LCD” on page 57.

“Hardware Error”

FINE Cartridge errors have occurred. Replace the FINE Cartridge. See

 

“Replacing a FINE Cartridge” on page 46.

“Printer error”

An error requiring servicing may have occurred. (Machine Power lamp flashes

 

green and Alarm lamp flashes orange alternately.)

 

Disconnect the USB cable between the machine and the PictBridge compliant

 

device, turn off the machine, and unplug the power cord of the machine from the

 

power supply. After a while, plug the power cord of the machine back in, turn on

 

the machine, and then reconnect the PictBridge compliant device to the

 

machine.

 

If the same error occurs, contact your Canon Service representative.

Cannot Print Properly via Bluetooth Communication

„Printing Does Not Start

Cause

Action

Printing was started immediately after

Machine initialization lasts about 30 seconds. While the machine is initializing,

turning on the machine.

you cannot print through Bluetooth communication. Wait for about 30 seconds,

 

then retry printing.

„Other Printing Troubles

Refer to the Bluetooth Guide on-screen manual.

Cannot Print Properly from a Photo Index Sheet

Cause

Action

“Failed to scan Photo Index Sheet.”

z Make sure the Photo Index Sheet is set in the correct position and orientation

is displayed.

on the Platen Glass.

 

z Make sure the Platen Glass and the Photo Index Sheet are not dirty.

 

z Make sure all required circles on the Photo Index Sheet are filled in. If the

 

filled circles on the sheet are not marked dark enough, the machine may not

 

scan the settings.

 

See “Printing by Using the Photo Index Sheet” on page 28.

Cannot Remove a Memory Card

Cause

Action

miniSD Card, microSD Card,

Contact your Canon service representative.

xD-Picture Card, MEMORY STICK

Important

Duo, MEMORY STICK PRO Duo, or

RS-MMC is inserted into the machine

Never attempt to remove a memory card using a thin stick or tweezers. Doing

without attaching to the special adapter.

so may damage the machine.

Troubleshooting 71