Message

Action

The ink absorber is almost full. Press

The machine has a built-in ink absorber to hold the ink used during Print Head

[OK] to continue printing. Contact the

Cleaning, for example.

service center.

This error message indicates that the ink absorber is nearly full.

 

Press the OK button to cancel the error so you can continue printing.

 

However, because printing is disabled once the ink absorber becomes

 

completely full and until the ink absorber is replaced, you are recommended to

 

contact your Canon service representative as early as possible. (You will need

 

to replace a particular part of the machine.)

Incompatible device detected.

z A communication time out occurs if an operation takes too long or if it takes

Remove the device.

too much time to send data. This may cancel printing. In such cases,

 

disconnect and reconnect the USB cable.

 

When printing from a PictBridge compliant device, depending on the model

 

or brand of your device, you may have to select a PictBridge compliant print

 

mode on the device before connecting it to the machine. You may also have

 

to turn on your device or select Play mode manually after connecting the

 

device to the machine. Perform necessary operations before connecting your

 

device referring to its instruction manual.

 

If the error is still not resolved, check if you can print another photograph.

 

z Check your device connected to the machine. Only PictBridge compliant

 

devices or the optional Bluetooth Unit BU-20 can be connected to the

 

machine for direct printing.

An unsupported USB hub is connected.

If a PictBridge compliant device is connected via a USB hub, remove the hub

Remove the hub.

and connect it directly to the machine.

****

z Make sure that the protective material is removed from the FINE Cartridge

Error code

Holder, then turn the machine off and back on again. If the problem is not

 

resolved, contact your Canon Service representative.

 

z Turn off the machine, and unplug the power cord of the machine from the

 

power supply. After a while, plug the power cord of the machine back in, and

 

then turn on the machine. If the same error occurs, contact your Canon

 

service representative.

LCD Cannot Be Seen At All

 

 

Cause

Action

The machine is not powered on or the

z If the Power lamp is off

LCD is in the screen-saver mode.

The machine is not powered on. Connect the power cord and press the ON/

 

 

OFF button. The machine will power on and the LCD will display a message.

 

z If the Power lamp is lit

 

The LCD may be in the screen-saver mode. On the Operation Panel, press a

 

button other than the ON/OFF button.

An Unintended Language Is Displayed on the LCD

Cause

Action

The language you want to be displayed

Select the language you want to be displayed according to the following

is not selected.

procedure.

 

 

(1)Press the COPY button. Wait for about 5 seconds, and then press the Menu

 

button.

 

 

(2)Press the ] button twice to select

, then press the OK button.

 

(3)Press the ] button once to select

, then press the OK button.

 

(4)Press the } button three times, then press the OK button.

 

If the Bluetooth Unit is connected, press the } button five times, then press

 

the OK button.

 

 

(5)Use the { or } button to select the language for the LCD, then press the

 

OK button.

 

 

 

 

58Troubleshooting