Message

 

Action

“The following ink tank cannot be

z The ink tank is not installed. Install the ink tank.

recognized.”

See “Replacing an Ink Tank” on page 50.

U043

z The ink tank is not compatible with this machine. (The lamp on the ink tank is

U140

off.)

 

U150

Install an appropriate ink tank.

 

See “Replacing an Ink Tank” on page 50.

 

z An ink tank error has occurred. (The lamp on the ink tank is off.)

 

Replace the ink tank.

 

See “Replacing an Ink Tank” on page 50.

“****

Turn off the machine, and unplug the power cord of the machine from the power

Printer error has occurred.

supply. After a while, plug the power cord of the machine back in, and then turn

Turn off power then back on again. If

on the machine. If the same error occurs, contact a Canon service

problem persists, see the manual.”

representative.

 

“Scanner is not operating correctly.”

Turn off the machine, and unplug the power cord of the machine from the power

 

supply. After a while, plug the power cord of the machine back in, and then turn

 

on the machine. If the same error occurs, contact a Canon service

 

representative.

 

“Release the scanner lock switch and

The Scanner Lock Switch is not released. Slide the Scanner Lock Switch to the

turn the power off and back on.”

release position

and press the ON/OFF button to turn the machine off.

 

Then, turn the power back on.

 

If this error still remains, contact a Canon service representative.

 

 

“The card is currently write-enabled.

The Card Slot is set to USB enabled or LAN enabled.

Set to read-only mode before

You cannot print when the Card Slot is set to USB enabled or LAN enabled.

performing operation.”

After writing on the memory card, set to Read-only mode again.

 

 

“An unsupported USB hub is

If a PictBridge compliant device is connected via a USB hub, remove the hub

connected.

and connect it directly to the machine.

Remove the hub.”

 

 

LCD Cannot Be Seen At All

 

 

 

 

Cause

 

Action

The machine is not powered on or the LCD is in the screen-saver mode.

zIf the Power lamp is off

The machine is not powered on. Connect the power cord and press the ON/ OFF button. The machine will power on and the LCD will display a message.

zIf the Power lamp is lit

The LCD may be in the screen-saver mode. On the Operation Panel, press a button other than the ON/OFF button.

An Unintended Language Is Displayed on the LCD

Cause

 

Action

 

The language you want to be displayed

Select the language you want to be displayed according to the following

is not selected.

procedure.

 

 

 

(1)Press the HOME button. Wait for about 5 seconds, select

, and then

 

press the OK button.

 

 

 

(2)Press the ] button to select

, then press the OK button.

 

(3)Press the } button five times, then press the OK button.

 

 

If the Bluetooth unit is connected to the machine, press the } button six

 

times, and then press the OK button.

 

 

(4)Use the { or } button to select the language you want to be displayed, then

 

press the OK button.

 

 

76Troubleshooting