Cause

Action

Landscape 4" x 6" / 101.6 x 152.4 mm

Always load 4" x 6" / 101.6 x 152.4 mm media in portrait orientation regardless

paper loaded in the Cassette jammed

of the printing orientation.

inside the machine.

Remove the paper following the procedure below.

 

(1)Turn off the machine, and then open the Rear Cover.

 

(2)Fold a piece of A4 or Letter-sized plain paper in four, push it in until it hits the

 

jammed paper, then pull out the paper folded in four.

 

(3)Close the Rear Cover, then turn on the machine.

 

Wait until the jammed paper is automatically ejected.

 

If you cannot remove the jammed paper or the paper jam error continues after

 

removing the paper, contact your Canon service representative.

Troubleshooting 87