Error Message On | Action |
PictBridge Compliant |
|
Device |
|
“Printer error” | An error requiring servicing may have occurred. (Machine’s Power lamp flashes |
| blue and Alarm lamp flashes orange alternately.) |
| Disconnect the USB cable between the machine and the PictBridge compliant |
| device, turn off the machine, and unplug the power cord of the machine from the |
| power supply. After a while, plug the power cord of the machine back in, turn on |
| the machine, and then reconnect the PictBridge compliant device to the |
| machine. |
| If the same error occurs, contact your Canon service representative. |
Cannot Print Properly through Infrared
Communication
The following are possible troubles that may occur when printing through infrared communication.
Cause | Action |
Machine placement is inadequate. | When printing through infrared communication, confirm that the infrared ports |
| on the machine and the mobile phone are placed face to face with each other at |
| a proper angle and distance, and that there is nothing blocking them. Then, retry |
| printing. |
| Operational distance and angle vary depending on the specifications of your |
| mobile phone and your operating environment, but generally place the machine |
| within around 8 inches / 20 cm from the mobile phone in a position that enables |
| proper communication. |
During infrared communication, | During receiving data, be careful not to interrupt infrared communication with |
infrared rays were interrupted. | the machine. If it is interrupted, send the data from the mobile phone again. |
The conditions to print properly through | The infrared communication function of the machine is only compatible with |
the infrared communication are not | mobile phones with IrDA compliant infrared communication ports. Printing |
met. | through infrared communication cannot be performed by any other types of |
| mobile phones. |
| For details, refer to “Printing Photographs from a Wireless Communication |
| Device” in the User’s Guide |
Cannot Print Properly through Bluetooth Communication
To troubleshoot printing through Bluetooth communication, refer to the Bluetooth Guide
Cannot Print Properly from a Photo Index Sheet
Cause | Action |
“Failed to scan Photo Index Sheet.” is displayed.
zMake sure the Photo Index Sheet is set in the correct position and orientation on the Platen Glass.
zMake sure the Platen Glass and the Photo Index Sheet are not dirty.
zMake sure all required circles on the Photo Index Sheet are filled in. If the filled circles on the sheet are not marked dark enough, the machine may not scan the settings.
94Troubleshooting