„Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned

Cause

Action

 

 

Ink tank is empty.

See “An Error Message Is Displayed on the LCD” on page 74 to identify the ink

 

error, and then take the appropriate action depending on the error condition.

The protective film is remaining.

Make sure all of the protective film is peeled off and the air hole is exposed, as

 

illustrated in (A). If the orange tape is left as in (B), pull the orange tape and

 

remove it.

 

 

 

(A)

(B)

 

 

 

 

 

 

 

 

 

(A) Correct

 

L-shaped air hole is exposed.

 

(B) Incorrect

 

The tape is not peeled off.

Print Head nozzles are clogged.

See “When Printing Becomes Faint or Colors Are Incorrect” on page 56 and

 

perform any necessary maintenance operation.

The media is loaded with the wrong

Many types of paper are made to be printed on only a particular side of the

side facing upwards.

paper.

 

Printing on the wrong side may cause unclear prints or prints with reduced

 

quality.

 

Refer to the instruction manual supplied with the paper for detailed information

 

on the printable side.

Print Head is misaligned.

If you did not align the Print Head after installation, straight lines may be printed

 

misaligned. Make sure to align the Print Head after you install it.

 

See “Automatic Print Head Alignment” on page 62 and perform Automatic Print

 

Head Alignment. If this does not solve the problem, see “Manual Print Head

 

Alignment” on page 63 and perform Manual Print Head Alignment.

„White Streaks

Cause

Action

Print Head nozzles are clogged.

See “When Printing Becomes Faint or Colors Are Incorrect” on page 56 and perform any necessary maintenance operation.

„Printed Paper Curls or Has Ink Blots

Cause

Action

Paper is too thin.

When printing data with high color saturation such as photographs or images in

 

deep color, we recommend using Photo Paper Pro or other Canon specialty

 

paper. See “Media Types You Cannot Use” on page 12.

Printing graphics with the Intensity

Especially if you are using plain paper to print images with high intensity, the

setting in the printer driver set too high.

paper may absorb too much ink and become wavy, causing paper abrasion.

 

When copying, refer to “Changing Intensity Setting” in “Making Copies” of the

 

User’s Guide on-screen manual and reduce the Intensity setting. Then try

 

printing again.

 

When printing from your computer, refer to “Print Results Not Satisfactory” in the

 

User’s Guide on-screen manual.

80Troubleshooting