Canon SX20 manual Cannot operate the remote control, Cannot operate the wireless mouse

Models: SX20

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Cannot operate the remote control

Cause

Countermeasure

 

 

Batteries are not installed properly or

Check whether batteries are installed properly. If batteries

they have run out.

are installed properly, replace them with one batteries.

 

(P17)

 

 

You are operating the remote control

Check whether you are operating the remote control within

outside the remote control operating

the remote control operating range.

range.

Also check whether there is any obstacle between the

 

infrared remote receiver of the projector and the remote

 

control. (P16)

 

 

The operating environment of the

Check whether the infrared remote receiver of the projec-

remote control is bad.

tor is exposed to direct sunlight or strong light of lighting

 

apparatus. (P16)

 

 

The remote control code does not

Check whether the remote control code has been

match the projector setting.

changed.

 

You can confirm the "Remote control" setting in the Sys-

 

tem settings menu. (P72)

 

 

"Key lock" is turned on to disable

Check whether "Key lock" is turned on to disable remote

remote control operation.

control operation.

 

In the System settings menu, set "Key lock" to "Off." (P71)

 

 

Cannot operate the wireless mouse

Cause

Countermeasure

 

 

 

 

 

 

 

The USB cable is not connected prop-

Check whether the USB cable is properly connected

 

 

erly.

between the projector and computer. (P41)

 

 

 

 

 

 

 

A mouse driver is not installed.

Check whether the mouse can be used on the computer

 

 

 

 

side. If it cannot be used, install a mouse driver in the com-

 

 

 

 

puter.

 

 

 

 

 

 

 

The mouse is not recognized due to a

Turn on the projector and computer in this order again.

 

 

computer problem.

 

 

 

 

 

 

 

 

 

This symbol on the nameplate means the product is Listed by

 

 

Underwriters Laboratories Inc. It is designed and manufactured to

 

 

 

meet rigid U.L. safety standards against risk of fire, casualty and

 

 

electrical hazards.

 

The CE Mark is a Directive conformity mark of the European Community (EC).

TROUBLESHOOTING

 

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Canon SX20 manual Cannot operate the remote control, Cannot operate the wireless mouse