Troubleshooting

 

 

Problem

 

Possible Cause

 

Action

 

 

 

 

 

 

No display when power

Wrong contrast setting

Use contrast dial to adjust

 

 

is switched on

 

 

 

contrast.

 

 

 

 

 

 

 

Power

 

 

Dead batteries

Change batteries.

 

 

 

 

 

 

 

 

Batteries not loaded correctly.

Load batteries correctly.

 

 

 

 

 

 

 

 

 

 

 

 

Adaptor not connected

Plug in the AC adaptor

 

 

 

 

correctly.

 

correctly.

 

.

 

 

 

 

 

Input

Cannot input characters.

FUNC was pressed, and unit

Press ESC to clear function

 

 

 

is waiting for pressing of next

 

indicator from display.

 

 

 

 

 

 

 

 

 

key.

 

 

 

 

 

 

 

 

No tape comes out

Tape cartridge compartment

Close the tape cartridge

 

 

when PRINT is pressed.

 

cover is not closed securely.

 

compartment cover securely.

 

 

 

 

 

 

 

 

 

Out of tape

Load a new tape cartridge.

 

 

 

 

 

 

 

 

 

Tape is jammed.

Remove the tape cartridge,

 

 

 

 

 

 

pull out the jammed tape with

 

 

 

 

 

 

your fingers, and cut it off.

 

 

 

 

 

 

Avoid touching the tape

 

 

 

 

 

 

cutter, the tape outlet, and the

 

 

 

 

 

 

tape itself while printing is in

 

 

 

 

 

 

progress.

 

 

 

 

 

 

 

 

 

 

Low battery power

Change batteries.

 

 

 

 

 

 

Printing

Tape comes out, but

Only blank spaces are input.

Input other text.

Printing is not clear.

Low battery power

Change batteries.

 

 

nothing is printed.

 

 

 

 

 

 

 

 

 

 

 

 

Printing density is not set

Adjust the printing density.

 

 

 

 

correctly.

 

 

 

 

 

 

 

 

 

 

The tape cartridge is not

Load the tape cartridge

 

 

 

 

loaded correctly.

 

correctly.

 

 

 

 

 

 

 

 

Printer head or roller is dirty.

Clean the printer head and

 

 

 

 

 

 

roller.

 

 

 

 

 

 

Ink ribbon comes out

The tape cartridge was

Remove the tape cartridge

 

 

with tape.

 

loaded with too much slack in

 

and take up any slack, taking

 

 

 

 

the ink ribbon.

 

care not to break the ribbon.

 

 

 

 

 

 

Reload the tape cartridge. If

 

 

 

 

 

 

the ink ribbon breaks, load a

 

 

 

 

 

 

new tape cartridge.

 

 

 

 

 

 

 

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