Troubleshooting

Problem

Cause and Recommended Action

See page

 

 

 

The projector does not

The connected computer or video device may not

—

project any image from the

be turned on, or it may not be outputting a video

 

connected device.

signal.

 

 

JMake sure the connected computer or video

 

 

device is turned on, and perform the required

 

 

operation on it to output a video signal.

 

 

 

 

 

The correct output source is not selected on the

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projector.

 

 

JOn the projector, select the input source that

 

 

corresponds to the device whose image you

 

 

are trying to project.

 

 

 

 

The projector does not

Images may not project correctly when you have

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correctly project the image

the component output of a video device

 

from the connected device.

connected to the RGB input terminal of the

 

 

projector.

 

 

JTry using the projector’s VIDEO input terminal

 

 

or S-VIDEO input terminal.

 

 

 

 

When RGB/Component is

The settings configured on the setup menu’s

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selected as the input

“Input Settings J RGB Input” menu may not be

 

source, the color of the

compatible with the device connected to the RGB

 

projected image or the

input terminal.

 

image itself is abnormal.

JUse the setup menu to configure the “Input

 

 

Settings J RGB Input” menu settings to correct

 

 

the problem.

 

 

 

 

The projector keys to not

Key lock may be turned on.

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work.

JTurn off key lock.

 

 

 

 

The remote controller does

The remote controller batteries may be dead.

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not work.

JReplace the batteries.

 

 

 

 

 

The remote controller may be too far from the

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projector.

 

 

JMake sure the remote controller is within the

 

 

allowable range when you operate it.

 

 

 

 

The TEMP or LAMP

JSee “Error Indicators”.

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indicator is flashing or lit.

 

 

 

 

 

The message “It is time to

It is time to replace the lamp.

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replace the lamp.” is being

JReplace the lamp.

 

projected.

 

 

 

 

 

The message “The lamp

The allowable life for the lamp has been

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has exceeded its service

exceeded, and the projector will not turn on.

 

life!.” is being projected.

JReplace the lamp.

 

 

 

 

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