Diagnostic Chart

Your gate operator is programmed with self-diagnostic capabilities. The diagnostic LED will flash a number of times then pause signifying it has found a potential issue. Consult Diagnostic Chart below.

 

CONTINUOUS

 

 

 

 

Operator is in sleep mode. Normal Operation

 

FLASHES (Heartbeat)

 

 

 

Power ON

 

 

 

 

 

 

Stop is not connected.

 

2

FLASHES

 

 

 

 

 

• Check to make sure the jumper wire is connected between the COM and STOP input on

 

STOP not connected

 

 

 

the control board. Stop is an NC (normally closed) input.

 

 

 

 

 

 

3

FLASHES

 

Battery voltage is below the recommended operating level.

 

 

 

 

• Battery may not be properly charged. Disconnect all batteries and make sure AC power

 

Low Battery Voltage

 

 

 

or solar power is connected. Verify AC power outlet.

 

 

 

 

• Verify that the battery fuses are intact and not blown. Replace blown fuses with same

 

 

 

 

type and rating.

 

 

 

 

• Batteries are no longer capable of holding a charge due to age or excessive depleting of

 

 

 

 

the battery. Replace the batteries (see accessories page). Dispose of old batteries

 

 

 

 

properly.

 

 

 

 

 

4

FLASHES

 

Battery does not have the capacity to operate the gate operator.

 

 

 

 

• Battery may not be properly charged. Disconnect all batteries and make sure AC power

 

Low Battery

 

 

 

or solar power is connected. Verify AC power outlet.

 

Capacity

 

• Verify that the battery fuses are intact and not blown. Replace blown fuses with same

 

 

 

 

type and rating.

 

 

 

 

• Batteries are no longer capable of holding a charge due to age or excessive depleting of

 

 

 

 

the battery. Replace the batteries (see accessories page). Dispose of old batteries

 

 

 

 

properly.

 

 

 

 

 

5

FLASHES

 

Gate 1 has encountered an obstruction or the wiring to the arm is disconnected, damaged

 

 

 

 

or miswired.

 

RPM Reversal Gate 1

 

 

 

• Make sure the path of the gate is clear and the gate moves freely.

 

or in manual release

 

 

 

• Incorrect or bad connection to Gate 1 arm. Check the green and white wires on the

 

mode. Wiring to the

 

 

 

motor arm to make sure connections are correct and secure.

 

arm is disconnected

 

 

 

• Bad arm or control board.

 

or damaged

 

 

 

 

 

 

 

Gate 1 has encountered an obstruction.

 

6

FLASHES

 

 

 

 

 

• Make sure the path of the gate is clear and the gate moves freely.

 

Force Reversal Gate 1

 

 

 

• If there is no obstruction the force adjustment is set too low. Increase the force setting

 

 

 

 

 

 

 

 

and verify that the gate moves without reversing and will reverse if an obstruction is

 

 

 

 

encountered.

 

 

 

 

 

7

FLASHES

 

Gate 2 has encountered an obstruction or the wiring to the arm is disconnected, damaged

 

RPM Reversal Gate 2

 

or miswired.

 

 

• Make sure the path of the gate is clear and the gate moves freely.

 

or wiring to the arm

 

 

 

• Incorrect or bad connection to Gate 2 arm. Check the green and white wires on the

 

is disconnected or

 

 

 

motor arm to make sure connections are correct and secure.

 

damaged

 

 

 

• Bad arm or control board. Press the LEARN LIMITS button and press the GATE 2

 

 

 

 

 

 

 

 

buttons to move the arm. If the arm does not move continuously, disconnect arm from

 

 

 

 

Gate 2 and connect the arm to the Gate 1 connector and repeat the attempt to move the

 

 

 

 

arm. If the arm does not move continuously on either Gate 1 or 2, replace the arm.

 

 

 

 

 

8

FLASHES

 

Gate 2 has encountered an obstruction.

 

Force Reversal Gate 2

 

• Make sure the path of the gate is clear and the gate moves freely.

 

 

• If there is no obstruction the force adjustment is set too low. Increase the force setting

 

 

 

 

 

 

 

 

and verify that the gate moves without reversing and will reverse if an obstruction is

 

 

 

 

encountered.

 

 

 

 

 

9-11

FLASHES

 

Potential RAM, Flash, or EEPROM failure.

 

Potential chip failure

 

• Turn power off and on.

 

 

• If problem is not resolved by turning the power off and on, replace the control board.

 

 

 

 

 

 

 

 

 

Operation and Maintenance

40