| SYMPTOM | POSSIBLE SOLUTION | |
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| Gate opens but does not | • An open input is continuously activated. Check the open loop or vehicle probe to | |
| close. | make sure they are clear of objects. Verify connections and operation for these |
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| devices. |
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| • Low battery. Measure the voltage across the battery. Voltage should be above |
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| 11.5Vdc. Replace battery if required. |
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| • (Optional Accessory) Entry system output is connected to the OPEN input, and is |
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| “stuck” opening. Verify entry system connections and operations. |
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| • Obstruction blocking close photo eyes, shadow loop, or safety loop. Check eyes for |
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| alignment and verify all connections and operation for safety devices. |
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| • (Optional Accessory) Close safety edge is damaged or on an obstruction. Verify |
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| operation and connection of close edge. |
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| Gate does not close | • Verify that the Timer to Close is ON and adjusted to desired delay. |
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| automatically with Timer to | • Gate opened by a force obstruction reversal. Check the Diagnostic LED and clear |
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| Close enabled. | gate path of any obstructions. |
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| • The Interrupt loop or Shadow loop is obstructed (optional accessories). |
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| • Obstructed close safety sensor or safety edge (optional accessory). Check |
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| connections and operations of safety devices. |
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| • Low battery. Measure the voltage across the battery. Voltage should be above |
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| 11.5Vdc. Replace battery is required. |
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| • An open input is continuously activated. Check the open loop or vehicle probe to |
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| make sure they are clear of objects. Verify connections and operation for these |
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| devices. |
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| • (Optional Accessory) Entry system output is connected to the OPEN input, and is |
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| “stuck” opening. Verify entry system connections and operation. |
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| • Operator in “Party” mode after RESET button pressed while at the OPEN limit. Use |
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| a remote or the SBC to close the gate and reopen it. Verify that the |
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| TIMER RUNNING LED is flashing. |
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| Alarm constantly sounds | • Double entrapment occurred. Two successive obstructions were encountered while |
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| for 5 minutes. Sounds | moving the gate. Press the RESET button and ensure that the gate path is clear of |
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| whenever a command is | all obstructions. Check the FORCE setting to make sure it is properly set. |
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| issued. |
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| Alarm is beeping 3 times on | • Low battery. Measure the voltage across the battery. Voltage should be above |
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| a command. | 11.5Vdc. Replace battery if required. |
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| Gate runs too slow. | • Open and Close Limits are set too close together. If the Open and Close Limits are |
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| set within the ramp down distance of each other, the gate will run at slow speed all |
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| the time. |
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| • The gate is starting within the ramp down distance from the Open or Close Limit. |
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| Gate will run slow to limits if motion is started within the |
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| the limit. |
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| Gate 2 closes before Gate 1. | • Lock/Bipart Delay not set. Slide the Lock/Bipart Delay switch to ON. Verify that |
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| Gate 1 starts moving first on open and last on close. |
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| • Gate is excessively heavy or hinges are bad. Verify that the gate is within the |
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| ratings for this product. Disconnect the arms and verify that both gates swing easily. |
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| Lubricate or replace hinges as necessary. |
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| • Gate is unbalanced. Disconnect the arms and verify that both gates swing easily in |
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| both directions. If the gates are harder to move in one direction verses the other, |
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| the gate is not properly balanced and the hinges must be adjusted. |
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| • Bad motor connection. Check the motor wires and connections for possible loose or |
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| corroded terminals. |
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| Alarm beeps when running. | • Low battery. Measure the voltage across the battery. Voltage should be above |
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| 11.5Vdc. Replace battery if required. |
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43 | Operation and Maintenance |