Chapter5 Troubleshooting the System Hard ware
Checking Connections and Switches
5-2
Cisco Content Engine 511 and 566 Hardware Installation Guide
OL-5756-01
If the chassis was dropped or damaged while being moved, you should check the
system to see if it functions properly. If an external device attached to the system
is dropped or damaged, contact your service representative for instructions. (See
the “Obtaining Technical Assistance” section on page xxii.)
No. Go to Step 3.
Step3 Perform the steps in the “Checking Connections and Switches” section on
page 5-2.
Is the problem resolved?
Yes. The power to the system was faulty, or the connections to the system were
loose. You have fixed the problem.
No. Go to Step 4.
Step4 Verify the settings in the system setup program. For details, see the software
configuration guide that shipped with your system.
Did the system complete the boot routine?
Yes. The system configuration information was incorrect. You have fixed the
problem.
No. Call your service representative. (See the “Obtaining Technical Assistance”
section on pagexxii.)
Checking Connections and Switches
Improperly set switches and controls and loose or improperly connected cables
are the most likely source of problems for the chassis or other external equipment.
A quick check of allthe switches, controls, and cable connections can easily
solve these problems. (See Figure 1-5 and Figure1-6 for the location of front
panel controls and indicators. See Figure 1-9 for the location of back panel
connections on the system.)