Advanced Call Handling

 

 

 

 

 

 

If you want to...

Then...

 

 

 

 

 

 

 

 

 

 

Prevent others from viewing or

1.

Press Private

(

).

 

barging calls on a shared line

2.

To verify that Privacy is on, look for the feature-enabled

 

 

 

icon

next to an amber line button

.

 

 

 

 

 

 

Allow others to view or barge calls

1.

Press Private

(

).

 

on a shared line

2.

To verify that Privacy is off, look for the feature-disabled

 

 

 

icon

next to an unlit line button

.

 

 

 

 

 

 

 

Tips

If the phone that shares your line has Privacy enabled, you can make and receive calls using the shared line as usual.

The Privacy feature applies to all shared lines on your phone. Consequently, if you have multiple shared lines and Privacy is enabled, coworkers cannot view or barge calls on any of your shared lines.

Using BLF to Determine a Line State

Busy Lamp Field (BLF) features allow you to view the state of a phone line that is associated with a speed-dial button, call log, or directory listing on your phone. If you use BLF Pickup, you can answer a ringing call for the line that you are monitoring. Your system administrator determines which BLF features are configured for your phone.

If you want to...

Then...

 

 

See the state of a line

Look for BLF indicators next to the line number:

listed in a call log or

Line is in-use.

directory

Line is idle.

 

 

 

Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)

43

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Image 49
Cisco Systems 7931G manual Using BLF to Determine a Line State, Press Private