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Cisco Systems 7931G manual Using Cisco Extension Mobility, Tips

Models: 7931G

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	Advanced Call Handling

Want to view priority level of a call	Look for an MLPP icon on your phone screen:
	Priority call
	Medium priority (immediate) call
	High priority (flash) call
	Highest priority (flash override) or Executive
	Override call
	Higher priority calls are displayed at the top of your call list.
	If you do not see an MLPP icon, the priority level of the call
	is normal (routine).

Hear a continuous tone interrupting	You or the other party are receiving a call that must preempt
your call	the current call. Hang up immediately to allow the higher
	priority call to ring through.

Tips

•When you make or receive an MLPP-enabled call, you will hear special ring tones and call waiting tones that differ from the standard tones.

•Multilevel Precedence and Preemption (MLPP) overrides the Do Not Disturb (DND) feature.

•If you enter an invalid MLPP access number, a verbal announcement will alert you of the error.

•An MLPP-enabled call retains its priority and preemptive status when you:

–Put the call on hold

–Transfer the call

–Add the call to a three-way conference

–Answer the call using PickUp

Using Cisco Extension Mobility

Cisco Extension Mobility (EM) allows you to configure a Cisco Unified IP Phone as your own temporarily. Once you log in to EM, the phone adopts your user profile, including your phone lines, features, established services, and web-based settings. Your system administrator must configure EM for you.

The Extension Mobility Change PIN feature allows you to change your PIN from your Cisco Unified IP Phone.

Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)

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Cisco Systems 7931G manual Using Cisco Extension Mobility, Tips

Contents

Americas Headquarters Page Contents Using a Speakerphone Accessing Voice Messages OL-22334-01 If you want to Then Using this GuideGetting Started Power Outage Safety and Performance InformationUsing External Devices Finding Additional InformationCisco Product Security Overview Accessibility FeaturesOL-22334-01 Connecting Your Phone Registering with Taps Adjusting the Handset RestAudio Quality Subjective to the User Headset SupportOL-22334-01 Understanding Buttons and Hardware An Overview of Your PhoneOL-22334-01 Description See For more information Understanding Lines and Calls Icon Line or call state Description Understanding Line and Call IconsTip Understanding Phone Screen FeaturesUnderstanding Line and Call Icons, Icon reference, see Understanding Line and Call Icons,Understanding Feature Availability Accessing the Application MenuAccessing the Help System on Your Phone Understanding SIP vs. Sccp Feature Softkey Line Button Label and IconPlacing a Call-Basic Options Basic Call HandlingIf you want to Then See TipsCorporate Directory Placing a Call-Additional OptionsChoose Personal Address Book Personal Directory to logUsing Your Personal Configuring Fast Dials onWeb, Address Book onIf you want to Then For more information, see Answering a CallUsing a Single Phone Number Using Hold and ResumeEnding a Call EndCallToggle microphone on Press Toggle microphone off Using MuteSwitching an In-Progress Call to Another Phone Switching Between Multiple CallsVoice-Message System, Transferring CallsSending a Call to a Voice-Message System User Options Web Pages, Settings on the Web,Forwarding Calls to Another Number Using Do Not Disturb Making Conference Calls Using Conference FeaturesWeb Pages, Choose User Options DeviceUsing Conference Using Join Using Meet-Me Placing or Receiving Intercom Calls See Using Conference,Viewing or Removing Conference Participants Press ConfList or Conference ListIf you want to Then Speed Dialing Advanced Call HandlingDirectory on the Web, Personal Directory on the Web,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Working with Shared Lines Using a Shared LineUnderstanding Shared Lines Press Private Using BLF to Determine a Line StateMaking and Receiving Secure Calls Advanced Call Handling If you Then Tracing Suspicious CallsPrioritizing Critical Calls Using Cisco Extension Mobility Services Change Credentials Services EM Service name can varyIf you want to Press ChangeCisco WebDialer, See Switching an In-Progress Call to Another Phone,See Answering a Call, Phone,See Placing a Call-Additional Options, Tips OL-22334-01 Using a Headset Using a Handset, Headset, and SpeakerphoneUsing a Handset Using Wideband with your Headset Using a SpeakerphoneUsing AutoAnswer with a Headset or Speakerphone OL-22334-01 Customizing Rings and Message Indicators Changing Phone SettingsSettings User Preferences Rings See Accessing Your User Options Web Pages,Customizing the Phone Screen Settings User Preferences BrightnessSettings User Preferences Contrast Using Call Logs Using Call Logs and DirectoriesPress EditDial Directories Missed Calls , Placed Calls , orDirectories Missed Calls or Received Calls Directory Dialing Directories Corporate Directory exact name Using Corporate Directory on Your PhoneDirectories Personal Directory exact name Using Personal Directory on Your PhoneFast Dials Press Fast DialDirectories Personal Directory Personal System, Accessing Voice MessagesOL-22334-01 Accessing Your User Options Web Pages Using the User Options Web PagesIf you want to Then do this Options DeviceUsing Personal Directory on the Web Configuring Features and Services on the WebIf you want to Then do this after you log Choose User Options Personal Address BookCreate a PAB entry. See Using Your Personal Address Book on Choose User Options Device Click Service URLClick Delete Selected Choose User Options Fast Dials Click Add NewUsing the Address Book Synchronization Tool See Configuring Fast Dials on the Web, Setting Up Speed Dials on the WebClick Speed Dials Your Phone,Click Phone Services Setting Up Phone Services on the WebServices Controlling User Settings on the WebChoose User Options User Settings MessagesControlling Line Settings on the Web Click Line Settings Change the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile ConnectChoose User Options Mobility Settings Remote Destinations Click Remote Destinations Using Cisco WebDialer Automatically after fifteen seconds Settings Network Configuration MAC addressOL-22334-01 If you Then For more information Understanding Additional Configuration OptionsSee Using a Shared Line, See Using AutoAnswer with a Using a Shared Line,See Using BLF to Determine a Line See Using Cisco ExtensionSymptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting If you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool Cisco One-Year Limited Hardware Warranty Terms OL-22334-01 Index FAC 21, 85 Fast Dials PAB OL-22334-01 Page OL-22334-01