Cisco Systems 7931G manual Cisco WebDialer, See Answering a Call, Phone

Advanced Call Handling

Managing Business Calls Using a Single Phone Number

Intelligent Session Control associates your mobile phone number with your business IP phone number. When you receive a call to your remote destination (mobile phone), your desk phone does not ring; only your remote destination rings. When an incoming call is answered on the mobile phone, the desk phone displays a Remote in Use message.

During a call you can also use any of your mobile phone features. For example, if you receive a call on your mobile number, you can answer the call from your desk phone or you can hand off the call from your mobile phone to your desk phone.

If you want to...	Then...
Transfer your incoming	Use the various features of your mobile phone (for example, *74).
mobile active call to a	Contact your system administrator for a list of access codes.
desk phone

With Mobile Connect and Mobile Voice Access installed, you can use your mobile phone to handle calls associated with your desktop phone number.

Your desktop and remote destinations receive calls simultaneously.

When you answer the call on your desktop phone, the remote destinations stop ringing, are disconnected, and display a missed call message.

When you answer the call on one remote destination, the other remote destinations stop ringing, are disconnected, and a missed call message is shown on the other remote destinations.

If you want to...	Then...
Configure Mobile Connect	Use the User Options web pages to set up remote destinations and
	create access lists to allow or block calls from specific phone numbers
	from being passed to the remote destinations. See Using
	Cisco WebDialer, page 80.
Answer a call using your	See Answering a Call, page 23.
mobile phone
Switch an in-progress call	See Switching an In-Progress Call to Another Phone, page 26.
between your desk phone
and mobile phone
Put a call that has been	1. Press the Enterprise Hold (exact softkey name can vary) softkey.
picked up on your mobile	The other party is placed on hold.
phone on hold
	2. On your mobile phone, press the Resume (name may vary) softkey
	on the mobile phone. See Switching an In-Progress Call to Another
	Phone, page 26.
Cisco Unified IP Phone 7931G Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)		49