Main
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Contents
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Getting Started
Using this Guide
If you want to... Then
Finding Additional Information
Safety and Performance Information
Power Outage
Using External Devices
Cisco Product Security Overview
Accessibility Features
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Connecting Your Phone
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Headset Support
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An Overview of Your Phone
Understanding Buttons and Hardware
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Item Description
For more information,
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Item Description
Understanding Lines and Calls
15
For more information,
Understanding Line and Call Icons
Icon Line or call state Description
Understanding Phone Screen Features
Icon Line or call state Description
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Accessing the Application Menu
Accessing the Help System on Your Phone
Understanding Feature Availability
Understanding SIP vs. SCCP
Feature Softkey Line Button Label and Icon
Basic Call Handling
Placing a CallBasic Options
Placing a CallAdditional Options
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Answering a Call
If you want to... Then... For more information, see...
If you want to... Then... For more information, see...
Ending a Call
Using Hold and Resume
Using Mute
Switching Between Multiple Calls
Switching an In-Progress Call to Another Phone
Handoff feature (for example, *74). For a list of access codes, see your system administrator.
Transferring Calls
Sending a Call to a Voice-Message System
Forwarding Calls to Another Number
Using Do Not Disturb
Making Conference Calls
Using Conference Features
Using Conference
Using Join
Using Meet-Me
Viewing or Removing Conference Participants
Placing or Receiving Intercom Calls
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Advanced Call Handling
Speed Dialing
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Picking Up a Redirected Call on Your Phone
Storing and Retrieving Parked Calls
Logging Out of Hunt Groups
Press HLog. When logged in, the Hunt Group button is lit.
Press HLog. Your phone screen displays, Logged out of
Using a Shared Line
Understanding Shared Lines
Remote-in-Use Icon
Sharing Call Information and Barging
Privacy
Using BLF to Determine a Line State
Making and Receiving Secure Calls
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Tracing Suspicious Calls
Prioritizing Critical Calls
Press MCID
If you... Then...
Using Cisco Extension Mobility
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Managing Business Calls Using a Single Phone Number
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Using a Handset, Headset, and Speakerphone
Using a Handset
Using a Headset
Using Wideband with your Headset
Using a Speakerphone
Using AutoAnswer with a Headset or Speakerphone
If you... Then...
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Changing Phone Settings
Customizing Rings and Message Indicators
Customizing the Phone Screen
Using Call Logs and Directories
Using Call Logs
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Directory Dialing
Using Corporate Directory on Your Phone
Using Personal Directory on Your Phone
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Accessing Voice Messages
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Using the User Options Web Pages
Accessing Your User Options Web Pages
If you want to... Then do this...
Configuring Features and Services on the Web
Using Personal Directory on the Web
Using Your Personal Address Book on the Web
Configuring Fast Dials on the Web
Using the Address Book Synchronization Tool
Setting Up Speed Dials on the Web
Setting Up Phone Services on the Web
Controlling User Settings on the Web
Controlling Line Settings on the Web
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Setting Up Phones and Access Lists for Mobile Connect
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Using Cisco WebDialer
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Understanding Additional Configuration Options
If you... Then... For more information...
If you... Then... For more information...
Troubleshooting Your Phone
General Troubleshooting
Symptom Explanation
Viewing Phone Administration Data
Using the Quality Reporting Tool
If you are asked to... Then...
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Index
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D
E
F
G
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M
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