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Cisco Systems 7960G, 7940G Getting Help on Your Phone, Understanding Button Icons, If you want to

Models: 7960G 7940G

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Getting Help on Your Phone

Your Cisco IP Phone provides on-the-spot help with specific buttons and features. Help topics appear on the phone screen. See the table below for details.

If you want to...	Then...

Learn about a button or	Press	i	or	once then immediately press a button or softkey.
softkey

Learn about a menu	Press		,	, or	to display a feature menu.
item	Highlight a menu item, then press				i or	twice quickly.

Get help using Help	Press	i	or	twice quickly (without first selecting a menu item).

View network statistics	Press	i	or	twice quickly during an active call.
for an active call

Understanding Button Icons

Your phone might have words printed on some buttons instead of icons. However, this Phone Guide uses images of buttons with icons. For a description of button icons used in this book, see the “Buttons and Hardware” section on page 8, or refer to the “Button Definitions” section of the Quick Reference tear-out card at the front of this book.

16	OL-4637-02

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Cisco Systems 7960G, 7940G warranty Getting Help on Your Phone, Understanding Button Icons, If you want to

Contents

Cisco IP Phone 7960G and 7940G for Cisco CallManager Page Viewing and Dialing Calls Button Definitions Contents Making Conference Calls Basic Call HandlingUsing Voice Messaging, Call Logs, and Directories OL-4637-02 How to Use this Guide Getting StartedIf you want to Then Safety and Performance Information Installing and Using Your PhonePower supply must be placed indoors Using an External Power Supply Using External Devices with Your Cisco IP PhoneCleaning the Phone Screen Where to Find Additional InformationMore Information about Customizing Your Phone on the Web Connecting Your Phone Adjusting the Footstand Adjusting the Handset RestRegistering with Taps Headset InformationSubjective to the User An Overview of Your Phone Buttons and Hardware17 16 15 14 13 12 11 OL-4637-02 Phone Screen Features Understanding Feature Functionality and Availability Call-Handling and Navigation TipsGoing On-Hook and Off-Hook Understanding Lines vs. CallsUnderstanding Call Icons Selecting CallsIcon Call State Description Viewing Calls and Switching Between Calls TipsUsing Feature Menus Choosing Phone Screen ItemsEntering and Editing Text Phone screen Do thisGetting Help on Your Phone Understanding Button IconsIf you want to Basic Call Handling Placing a CallPress AbbrDial Missed Calls, Received Calls, or Placed Calls, then scroll Cisco IP Phone on the Web guide for more detailsPAB service or Fast Dial service exact names might vary Answering a Call Using Hold and Resume Using MuteEnding a Call If you ThenTransferring a Connected Call Forwarding Your Calls to Another Number Making Conference Calls Types of Supported Conference CallsStandard Conference Calls Meet-Me Conference CallsStarting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Advanced Call Handling Storing and Retrieving Parked CallsRedirecting a Ringing Call to Your Phone Using a Shared Line Understanding Shared LinesAdding Yourself to a Shared-Line Call Tracing Suspicious Calls Preventing Others from Viewing or Barging a Shared-Line CallMaking and Receiving Secure Calls Prioritizing Critical Calls Using a Handset, Headset, and Speakerphone Obtaining a HeadsetUsing AutoAnswer with a Headset or the Speakerphone Customizing Phone Settings Adjusting the VolumeCustomizing Rings and Message Indicators Change the Ring Settings for your phone from the main menuCustomizing the Phone Screen Ring TypeSetting Up Speed Dial Features Add/Update Speed Dials from the main menuUsing Voice Messaging, Call Logs, and Directories Accessing Voice MessagesUsing Call Logs and Directories Missed Calls, Placed Calls, or Received Calls. a maximumAccessing Your User Options Web Pages ProcedureLogging In to the User Options Web Pages Tips for Navigating the User Options PagesSubscribing to Phone Services Understanding Additional Configuration Options If you Then For more informationCustomizing Your Cisco IP Troubleshooting Your Phone Using the Quality Reporting ToolNetwork Configuration and select the network If you are asked to ThenCisco One-Year Limited Hardware Warranty Terms Duration of Hardware Warranty Replacement, Repair, or Refund Policy for HardwareTo Receive a Return Materials Authorization RMA Number Index OL-4637-02 Cisco IP Phone 7960G and 7940G OL-4637-02 Cisco IP Phone 7960G and 7940G OL-4637-02 Page USA