Answering a Call

To answer a call, go-off hook by picking up the handset. Or see the table below for more options.

If you want to...

Then...

 

 

 

 

 

 

 

 

 

 

Answer with a headset

Press

, if unlit.

 

 

 

 

Or, if

is already lit, press Answer or

(the line button for the

 

incoming call).

 

 

 

 

 

 

 

Answer with the speakerphone

Press

, Answer, or

(the line button for the incoming call).

 

 

 

Switch from a connected call to

Press Answer or

(the line button for the incoming call). Doing

answer a ringing call

so answers the new call and automatically places the first call on

 

hold. See the “Using Hold and Resume” section on page 21 for

 

more information.

 

 

 

 

 

Answer a call using call waiting

Ask your system administrator to set up the Call Waiting feature

 

for your phone.

 

 

 

 

When this feature is enabled, you will hear a call waiting tone and

 

see caller ID information if a new call comes in while you are on

 

another call. To answer the call, press Answer. To return to the

 

original call, you must put this call on hold. See the “Using Hold

 

and Resume” section on page 21.

 

 

 

Automatically connect an

Ask your system administrator to set up the AutoAnswer feature.

incoming call after a ring or two

For more information, see the “Using AutoAnswer with a Headset

 

or the Speakerphone” section on page 34.

 

 

 

Retrieve, or allow someone else

Use Call Park. See the “Storing and Retrieving Parked Calls”

to retrieve, a held call on

section on page 27.

 

 

 

another phone (such as a phone

 

 

 

 

 

in a conference room)

 

 

 

 

 

 

 

Use your phone to answer a call

Use Call Pickup. See the “Redirecting a Ringing Call to Your

that is ringing on another phone

Phone” section on page 27.

 

 

 

Answer a priority call

Hang up the current call and press Answer. See the “Prioritizing

 

Critical Calls” section on page 32.

 

 

 

Send an incoming call directly to

Press iDivert. The call is automatically transferred to your voice

the voice messaging system

message greeting.

 

 

 

 

 

 

 

 

 

20

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Cisco Systems 7960G, 7940G warranty Answering a Call

7960G, 7940G specifications

Cisco Systems has long been a leader in creating innovative networking and communication solutions. Among their range of Voice over IP (VoIP) phones, the Cisco 7960G and 7940G stand out as robust, versatile devices that cater to the needs of modern businesses. Released in the early 2000s, these models respectively combine functionality, ease of use, and key features tailored for effective communication.

The Cisco 7960G is a high-end model designed for users who demand advanced features and functionalities. It comes with a large backlit LCD display that not only enhances visibility but also provides easy navigation through various options. The phone supports up to six lines, allowing users to manage multiple calls effortlessly. Its user-friendly interface includes programmable feature buttons and a 10/100 Ethernet switch, enabling seamless integration into existing networks.

On the other hand, the Cisco 7940G is a more basic model designed for users who require essential features for their business communications. It includes a monochrome LCD screen and supports a maximum of two lines. Despite its simplicity, the 7940G is equipped with several key features such as integrated speakerphone and mute options, making it ideal for day-to-day communication needs. Both models support Power over Ethernet (PoE), eliminating the need for separate power adapters and ensuring a cleaner, more organized workspace.

In terms of technologies, both the 7960G and 7940G leverage the Session Initiation Protocol (SIP) for signaling and media exchange. They also support secure communication through protocols like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS). This ensures that businesses can engage in confidential conversations without the risk of interception.

The characteristics that make these models appealing include durability, ease of configuration, and reliability. Organizations can benefit from Cisco’s reliable support and regular updates, ensuring that their communication infrastructure remains robust and secure. With features designed for scalability, both phones can easily integrate into larger systems while maintaining high call quality.

In summary, Cisco’s 7960G and 7940G VoIP phones are exemplary devices that cater to a variety of business communication scenarios. With their blend of functionality, support for essential technologies, and reliable performance, they continue to serve organizations effectively in an increasingly interconnected world. Whether used in a bustling office or as part of a dynamic telecommunications strategy, these models offer excellent value and performance.