Cisco IP Phone 7960G and 7940G for Cisco CallManager
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Viewing and Dialing Calls
Button Definitions
Contents
Basic Call Handling
Making Conference Calls
Using Voice Messaging, Call Logs, and Directories
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Getting Started
How to Use this Guide
If you want to Then
Installing and Using Your Phone
Safety and Performance Information
Power supply must be placed indoors
Using External Devices with Your Cisco IP Phone
Using an External Power Supply
Where to Find Additional Information
Cleaning the Phone Screen
More Information about Customizing Your Phone on the Web
Connecting Your Phone
Headset Information
Adjusting the Footstand
Adjusting the Handset Rest
Registering with Taps
Subjective to the User
Buttons and Hardware
An Overview of Your Phone
17 16 15 14 13 12 11
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Phone Screen Features
Understanding Lines vs. Calls
Understanding Feature Functionality and Availability
Call-Handling and Navigation Tips
Going On-Hook and Off-Hook
Selecting Calls
Understanding Call Icons
Icon Call State Description
Tips
Viewing Calls and Switching Between Calls
Phone screen Do this
Using Feature Menus
Choosing Phone Screen Items
Entering and Editing Text
Understanding Button Icons
Getting Help on Your Phone
If you want to
Placing a Call
Basic Call Handling
Press AbbrDial
Cisco IP Phone on the Web guide for more details
Missed Calls, Received Calls, or Placed Calls, then scroll
PAB service or Fast Dial service exact names might vary
Answering a Call
If you Then
Using Hold and Resume
Using Mute
Ending a Call
Transferring a Connected Call
Forwarding Your Calls to Another Number
Meet-Me Conference Calls
Making Conference Calls
Types of Supported Conference Calls
Standard Conference Calls
Starting and Joining a Standard Conference
Starting or Joining a Meet-Me Conference Call
Storing and Retrieving Parked Calls
Advanced Call Handling
Redirecting a Ringing Call to Your Phone
Understanding Shared Lines
Using a Shared Line
Adding Yourself to a Shared-Line Call
Preventing Others from Viewing or Barging a Shared-Line Call
Tracing Suspicious Calls
Making and Receiving Secure Calls
Prioritizing Critical Calls
Obtaining a Headset
Using a Handset, Headset, and Speakerphone
Using AutoAnswer with a Headset or the Speakerphone
Adjusting the Volume
Customizing Phone Settings
Ring Type
Customizing Rings and Message Indicators
Change the Ring Settings for your phone from the main menu
Customizing the Phone Screen
Add/Update Speed Dials from the main menu
Setting Up Speed Dial Features
Accessing Voice Messages
Using Voice Messaging, Call Logs, and Directories
Missed Calls, Placed Calls, or Received Calls. a maximum
Using Call Logs and Directories
Tips for Navigating the User Options Pages
Accessing Your User Options Web Pages
Procedure
Logging In to the User Options Web Pages
Subscribing to Phone Services
If you Then For more information
Understanding Additional Configuration Options
Customizing Your Cisco IP
If you are asked to Then
Troubleshooting Your Phone
Using the Quality Reporting Tool
Network Configuration and select the network
Cisco One-Year Limited Hardware Warranty Terms
Replacement, Repair, or Refund Policy for Hardware
Duration of Hardware Warranty
To Receive a Return Materials Authorization RMA Number
Index
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Cisco IP Phone 7960G and 7940G
OL-4637-02
Cisco IP Phone 7960G and 7940G
OL-4637-02
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