Basic Call Handling

 

 

 

 

If you want to...

Then...

 

 

 

 

 

Dial from a Personal

Choose

> PAB service or Fast Dial service (exact names might vary).

Address Book (PAB)

To dial from a listing, scroll to it and go off-hook. For help subscribing to the

entry or Fast Dial

PAB or Fast Dial service, see the “Accessing Your User Options Web Pages”

code

section on page 40.

 

 

 

Place a call using a

Dial a number and enter a client matter code (CMC) or a forced

billing or tracking

authorization code (FAC) when prompted by a distinctive tone. Your system

code

administrator will tell you if you need to enter CMC or FAC codes and can

 

provide you with detailed instructions.

 

 

 

Place a call using

Make sure that you are logged in to Extension Mobility (EM) on the phone

your Cisco Extension

that you are trying to use. Choose

> EM Service (exact name might

Mobility profile

vary). Then use your keypad to enter login information. If you are using a

 

phone in a shared workspace, you might need to log in to EM before you can

 

access certain features or complete a call.

 

 

EM is a special feature that your system administrator can assign to phones

 

and phone users. Refer to Customizing Your Cisco IP Phone on the Web:

 

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm

 

 

Make a video call

Check the phone screen display for this icon:

If the icon is present, your phone is video-enabled and can support Cisco VT Advantage. This enables you to make video calls using your Cisco IP Phone, your personal computer, and an external video camera. Contact your system administrator for assistance and refer to Cisco VT Advantage Quick Start Guide and Cisco VT Advantage User Guide: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm

Tips

•If you make a mistake while entering a phone number, press << to erase one or more digits. Press Cancel to exit the dialing attempt.

•If you are dialing with the phone on-hook, you cannot use * or # as the leading digit. If you need to use these keys, dial with the phone off-hook.

•If you cannot hear a dial tone or complete a phone call, one or more of the following factors might apply. If necessary, ask your system administration for more information.

–You need to log into the Extension Mobility service from the button on your phone.

–You need to enter a client matter code or forced authorization code after dialing a number.

–Your phone has time-of-day restrictions that prevent you from using some features during certain hours of the day.

Cisco IP Phone 7960G and 7940G

19

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Cisco Systems 7940G, 7960G warranty PAB service or Fast Dial service exact names might vary, Tips
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7960G, 7940G specifications

Cisco Systems has long been a leader in creating innovative networking and communication solutions. Among their range of Voice over IP (VoIP) phones, the Cisco 7960G and 7940G stand out as robust, versatile devices that cater to the needs of modern businesses. Released in the early 2000s, these models respectively combine functionality, ease of use, and key features tailored for effective communication.

The Cisco 7960G is a high-end model designed for users who demand advanced features and functionalities. It comes with a large backlit LCD display that not only enhances visibility but also provides easy navigation through various options. The phone supports up to six lines, allowing users to manage multiple calls effortlessly. Its user-friendly interface includes programmable feature buttons and a 10/100 Ethernet switch, enabling seamless integration into existing networks.

On the other hand, the Cisco 7940G is a more basic model designed for users who require essential features for their business communications. It includes a monochrome LCD screen and supports a maximum of two lines. Despite its simplicity, the 7940G is equipped with several key features such as integrated speakerphone and mute options, making it ideal for day-to-day communication needs. Both models support Power over Ethernet (PoE), eliminating the need for separate power adapters and ensuring a cleaner, more organized workspace.

In terms of technologies, both the 7960G and 7940G leverage the Session Initiation Protocol (SIP) for signaling and media exchange. They also support secure communication through protocols like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS). This ensures that businesses can engage in confidential conversations without the risk of interception.

The characteristics that make these models appealing include durability, ease of configuration, and reliability. Organizations can benefit from Cisco’s reliable support and regular updates, ensuring that their communication infrastructure remains robust and secure. With features designed for scalability, both phones can easily integrate into larger systems while maintaining high call quality.

In summary, Cisco’s 7960G and 7940G VoIP phones are exemplary devices that cater to a variety of business communication scenarios. With their blend of functionality, support for essential technologies, and reliable performance, they continue to serve organizations effectively in an increasingly interconnected world. Whether used in a bustling office or as part of a dynamic telecommunications strategy, these models offer excellent value and performance.
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