Cisco Systems 7940G, 7960G warranty Adding Yourself to a Shared-Line Call, Tips

Advanced Call Handling

Adding Yourself to a Shared-Line Call

If you share a phone line, your system administrator might provide you with Barge or cBarge. You can use either feature to add yourself to an active call on your shared line. Typically, only one of these features will be configured for you.

If you want to...	Then...
See if a co-worker has	Look at the shared line number. When the line is in use from another
an active call on the	phone, the remote-in-use icon appears:		.
shared line	If your co-worker has Privacy enabled, the Barge and cBarge softkeys are
	not available and you cannot barge the call. In this case, you cannot view
	information for the private call on your phone screen; however, you can
	still use the shared line to place and receive new calls.
View current calls on	Press	for the shared line in use. All non-private calls appear on the call
the shared line	activity area.
Add yourself to a call	Highlight a remote-in-use call on your phone screen and press Barge. (You
on a shared line using	may need to press the more softkey to display Barge.) Other parties hear a
the Barge softkey	beep tone announcing your presence.
	When you hang up, the remaining parties hear a disconnect tone and the
	original call continues.
Add yourself to a call	Highlight a remote-in-use call on your phone screen and press cBarge. (You
on a shared line using	may need to press the more softkey to display cBarge.) Other parties hear
the cBarge softkey	a tone and brief audio interruption, and call information changes on the
	phone screen.
	Note that, unlike Barge, cBarge converts the call into a standard conference
	call, allowing you to add new conference participants to the call. (To learn
	more about conference features that you can use with cBarge, see the
	“Making Conference Calls” section on page 24.)
	When you hang up, the call remains a conference call (provided at least
	three participants remain on the line).

Tips

•Barge and cBarge softkeys are not available for private calls.

•You cannot barge an encrypted call if the phone you are using is not configured for encryption. When your barge attempt fails for this reason, your phone plays a fast busy tone. See the “Making and Receiving Secure Calls” section on page 31.

•You will be disconnected from a call that you have joined using Barge if the call is put on hold, transferred, or turned into a conference call.

Cisco IP Phone 7960G and 7940G 29