Basic Call Handling

17

 

Placing a Call 17

 

 

Answering a Call 20

 

 

Ending a Call 21

 

 

Using Hold and Resume

21

 

Using Mute 21

 

 

Transferring a Connected Call 22

 

Forwarding Your Calls to Another Number

23

Making Conference Calls 24

 

Types of Supported Conference Calls

24

Starting and Joining a Standard Conference 25

Starting or Joining a Meet-Me Conference Call 26

Advanced Call Handling 27

 

Storing and Retrieving Parked Calls 27

 

Redirecting a Ringing Call to Your Phone

27

Using a Shared Line 28

 

Understanding Shared Lines 28

 

Adding Yourself to a Shared-Line Call

29

Preventing Others from Viewing or Barging a Shared-Line Call 30

Tracing Suspicious Calls 30

Making and Receiving Secure Calls 31

Prioritizing Critical Calls 32

Using a Handset, Headset, and Speakerphone 33

Obtaining a Headset 33

Using AutoAnswer with a Headset or the Speakerphone 34

Customizing Phone Settings 35

Adjusting the Volume 35

Customizing Rings and Message Indicators 36

Customizing the Phone Screen

36

Setting Up Speed Dial Features

37

iv

OL-4637-02

Page 6
Image 6
Cisco Systems 7960G, 7940G warranty Making Conference Calls, Basic Call Handling

7960G, 7940G specifications

Cisco Systems has long been a leader in creating innovative networking and communication solutions. Among their range of Voice over IP (VoIP) phones, the Cisco 7960G and 7940G stand out as robust, versatile devices that cater to the needs of modern businesses. Released in the early 2000s, these models respectively combine functionality, ease of use, and key features tailored for effective communication.

The Cisco 7960G is a high-end model designed for users who demand advanced features and functionalities. It comes with a large backlit LCD display that not only enhances visibility but also provides easy navigation through various options. The phone supports up to six lines, allowing users to manage multiple calls effortlessly. Its user-friendly interface includes programmable feature buttons and a 10/100 Ethernet switch, enabling seamless integration into existing networks.

On the other hand, the Cisco 7940G is a more basic model designed for users who require essential features for their business communications. It includes a monochrome LCD screen and supports a maximum of two lines. Despite its simplicity, the 7940G is equipped with several key features such as integrated speakerphone and mute options, making it ideal for day-to-day communication needs. Both models support Power over Ethernet (PoE), eliminating the need for separate power adapters and ensuring a cleaner, more organized workspace.

In terms of technologies, both the 7960G and 7940G leverage the Session Initiation Protocol (SIP) for signaling and media exchange. They also support secure communication through protocols like Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS). This ensures that businesses can engage in confidential conversations without the risk of interception.

The characteristics that make these models appealing include durability, ease of configuration, and reliability. Organizations can benefit from Cisco’s reliable support and regular updates, ensuring that their communication infrastructure remains robust and secure. With features designed for scalability, both phones can easily integrate into larger systems while maintaining high call quality.

In summary, Cisco’s 7960G and 7940G VoIP phones are exemplary devices that cater to a variety of business communication scenarios. With their blend of functionality, support for essential technologies, and reliable performance, they continue to serve organizations effectively in an increasingly interconnected world. Whether used in a bustling office or as part of a dynamic telecommunications strategy, these models offer excellent value and performance.