Sending a Call to a Voice Message System

You can use iDivert to send an active, ringing, or on-hold call to your voice message system. Depending on the type of call and your phone configuration, you can also use iDivert to send the call to another party's voice message system.

If the call was originally sent to someone else's phone, iDivert allows you to redirect the call either to your own voice message system or to the original called party’s voice message system. Your system administrator must make this option available to you.

If the call was sent to you directly (not transferred or forwarded to you), or if your phone is does not support the option described above, using iDivert redirects the call to your voice message system.

If you want to...

Then...

 

 

Send an active, ringing, or on-hold call

Press iDivert. One of two things occurs:

to a voice message system

The call is transferred to your voice message system.

 

 

Your phone screen displays a menu that allows you to

 

choose between your voice message system or the voice

 

message system of the original called party. Choose an

 

option to redirect the call.

 

 

Tip

If your phone displays a menu that disappears before you make your selection, you can press iDivert again to re-display the menu. You can also ask your system administrator to configure a longer timeout value.

Forwarding Calls to Another Number

You can use call forwarding features to redirect incoming calls from your phone to another number.

Your system administrator might allow you to choose from two types of call forwarding features:

Unconditional call forwarding (Call Forward All)—Applies to all calls that you receive.

Conditional call forwarding (Call Forward No Answer, Call Forward Busy, Call Forward No Coverage)—Applies to certain calls that you receive, according to conditions.

You can access Call Forward All on your phone; other call forwarding features are accessible only on your Cisco Unified CM User Options web pages. Your system administrator determines which call forwarding features are available to you.

If you want to...

Then...

 

 

Set up Call Forward All on

Press CFwdALL or Forward All and enter a target phone number.

your primary line

 

 

 

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Cisco Systems 7961G/7961G-GE, 7941G/7941G-GE Sending a Call to a Voice Message System, Forwarding Calls to Another Number

7961G/7961G-GE, 7941G/7941G-GE specifications

Cisco Systems has been a leader in networking technology, and its IP phones, particularly the Cisco 7941G, 7941G-GE, 7961G, and 7961G-GE models, showcase their commitment to high-quality communication solutions. These phones are designed to meet the needs of both small and large enterprises, offering various features and technologies that enhance productivity and collaboration.

The Cisco 7941G is a sleek, user-friendly IP phone that supports voice over IP (VoIP) communication. It features a high-resolution monochrome display that provides clear visual information, including caller ID and call details. The 7941G is equipped with two programmable line keys, enabling users to manage multiple calls seamlessly. It also supports a hands-free speakerphone and a built-in headset port, allowing for flexible audio options.

Upgrading to the Cisco 7941G-GE model provides additional benefits. This version includes a Gigabit Ethernet port, ensuring that users experience faster network connections and bandwidth efficiency. The enhanced networking capabilities make the 7941G-GE particularly suitable for environments with high data demands.

The Cisco 7961G and 7961G-GE models take functionality to the next level. The 7961G features a large, backlit display that makes it easy to read call information and navigate menus, even in low-light environments. It comes with five programmable line keys, providing more options for call handling and management. The phone also supports XML applications, enabling companies to customize features and services directly through the phone interface.

For users looking for upgraded connectivity, the 7961G-GE integrates a Gigabit Ethernet port, making it ideal for use in modern network infrastructures that require high-speed connections. The audio capabilities of the 7961G and 7961G-GE also stand out, with wideband audio support, allowing for clearer and more natural voice transmission.

Both models support Power over Ethernet (PoE), reducing cable clutter and streamlining installation. Security is a priority for Cisco, and these phones incorporate features such as encrypted voice and signaling, ensuring secure communications.

In summary, the Cisco 7941G, 7941G-GE, 7961G, and 7961G-GE models are robust IP phones designed to enhance business communications. Their combination of user-friendly interfaces, advanced networking capabilities, and security features make them ideal choices for organizations looking to improve their communication infrastructure.