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Common Phone Tasks
Button Icons
Contents
Switching an In-Progress Call to Another Phone
Using a Handset, Headset, and Speakerphone
Cisco One-Year Limited Hardware Warranty Terms Index
Using this Guide
Getting Started
If you want to Then
Power Outage
Safety and Performance Information
Using External Devices
Finding Additional Information
Cisco Product Security Overview
Accessibility Features
Connecting Your Phone
Removing the Hookswitch Clip Required
Adjusting the Handset Rest Optional
Adjusting the Footstand Optional
Registering with Taps
Headset Information
Audio Quality Subjective to the User
Understanding Buttons and Hardware
An Overview of Your Phone
Cisco Unified IP Phone 7941G and 7941G-GE
Cisco Unified IP Phone 7961G and 7961G-GE
Description
Description For more information, see
Understanding Lines and Calls
Icon
Understanding Line and Call Icons
Understanding Phone Screen Features
Receiving Intercom Calls,
Caller. See Placing or Receiving Intercom Calls,
Cleaning the Phone Screen
Understanding Feature Buttons and Menus
18, and Viewing Multiple Calls,
Menus,
Understanding Feature Availability
Accessing the Help System on Your Phone
Feature Softkey Line Button Label and Icon
Understanding SIP vs. Sccp
Placing a Call-Basic Options
Basic Call Handling
For more information
If you want to Then See
Placing a Call-Additional Options
Using Cisco WebDialer
For more information If you want to Then See
Corporate
Personal
Directory to log
Choose Personal Address Book
Using Your Personal
Configuring Fast Dials on
Web, page 68
Address Book on
Answering a Call
Answer
Ending a Call
Tip
Or EndCall
Using Hold and Resume
Switching Between Multiple Calls
Using Mute
Viewing Multiple Calls
Switching an In-Progress Call to Another Phone
Transferring Calls
Forwarding Calls to Another Number
Sending a Call to a Voice Message System
Settings on the Web,
Using Do Not Disturb
Press CFwdALL or Forward All
User Options Web Pages,
Making Conference Calls
Using Conference Features
See Viewing or Removing Conference Participants,
Using Conference
Using Join
Using cBarge
Placing or Receiving Intercom Calls
See Using Conference,
Viewing or Removing Conference Participants
Press ConfList or Conference List
If you want to Then
Advanced Call Handling
Web pages. See Accessing Your User Options Web Pages,
Speed Dialing
Directory on Your Phone,
Picking Up a Redirected Call on Your Phone
If the OPickUp softkey or Other PickUp button is
If the OPickUp softkey or Other PickUp button is not
Storing and Retrieving Parked Calls
Logging Out of Hunt Groups
Using a Shared Line
Understanding Shared Lines
Using Barge to Add Yourself to a Shared-Line Call
Single-button and Multi-touch Barge
Using Barge Features
Press Private
Preventing Others from Viewing or Barging a Shared-Line Call
Using BLF to Determine a Line State
Making and Receiving Secure Calls
Tracing Suspicious Calls
Press Mcid or Malicious Call ID
If you Then
Prioritizing Critical Calls
Using Cisco Extension Mobility
Access Lists for Mobile Connect,
See Switching an In-Progress Call to Another Phone,
See Answering a Call,
See Placing a Call-Additional Options,
Using a Handset, Headset, and Speakerphone
User
Preferences Audio Preferences Wideband Handset . If
Obtaining a Headset
Using AutoAnswer
Using Call Logs
Using Call Logs and Directories
State,
Using Corporate Directory on Your Phone
Directory Dialing
Corporate Directory exact name can vary
Using Personal Directory on Your Phone
Press Fast Dial
Personal Directory Personal Fast Dials
Customizing Rings and Message Indicators
Changing Phone Settings
Accessing Your User Options Web Pages,
User Preferences Rings
Customizing the Phone Screen
User Preferences Contrast
User Preferences Background Images
Accessing Voice Messages
Customizing Rings and Message Indicators,
System,
If you want to Then do this
Accessing Your User Options Web Pages
Options Device
User Options Device
Using Personal Directory on the Web
Configuring Features and Services on the Web
Choose User Options Device Click Service URL
If you want to Then do this after you log
Click Delete Selected
Choose User Options Personal Address Book
Choose User Options Device
Choose User Options Fast Dials
Using the Address Book Synchronization Tool
Setting Up Speed Dials on the Web
Click Speed Dials
See Configuring Fast Dials on the Web,
Click Phone Services
Setting Up Phone Services on the Web
Controlling User Settings on the Web
Services
Choose User Options User Settings
Click Line Settings
Controlling Line Settings on the Web
Change the audible
Choose User Options Mobility Settings Access Lists
Setting Up Phones and Access Lists for Mobile Connect
If you want to Then do this after you log
Click Remote Destinations
Choose User Options Mobility Settings Remote Destinations
Web Pages,
Using Cisco WebDialer
Phone number in a WebDialer-enabled online directory
Network Configuration MAC Address
Understanding Additional Configuration Options
Using a Shared Line,
If you Then For more information
See Using BLF to Determine a Line
See Using AutoAnswer,
See Using Cisco Extension
Advanced Call Handling
Troubleshooting Your Phone
General Troubleshooting
Symptom Explanation
Viewing Phone Administration Data
Using the Quality Reporting Tool
If you are asked to Then
Cisco One-Year Limited Hardware Warranty Terms
Index
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