•Pressing OPickUp or Other PickUp or connects you to the call in the pickup group with the highest priority.

•If you have multiple lines and want to pick up the call on a non-primary line, first press for the desired line, then press a Call PickUp softkey or button.

•If you use the BLF Pickup feature on your phone, see “Using BLF to Determine a Line State” section on page 49.

Storing and Retrieving Parked Calls

You can park a call when you want to store the call so that you or someone else can retrieve it from another phone in the Cisco Unified Communications Manager system (for example, a phone at a coworker’s desk or in a conference room).

You can park a call by using these methods:

•Call Park—Use the Park softkey to store the call. Your phone displays the call park number where the system stored your call. You must record this number and then use the same number to retrieve the call.

•Directed Call Park—Use the Transfer softkey to direct the call to an available directed call park number that you dial or speed dial. To retrieve the call from a directed call park number, dial the park retrieval prefix, then dial or speed dial the same directed call park number.

You can use a Directed Call Park button to speed-dial the directed call park number and to monitor whether a directed call park number is occupied or available.

If you want to...

Then...

 

 

 

 

 

 

 

Store an active call

1.

During a call, press Park. (You may need to press the more softkey to

using Call Park

 

see Park.)

 

 

 

 

 

2.

Note the call park number displayed on your phone screen.

 

 

3.

Hang up.

 

 

 

 

 

 

 

Retrieve a parked call

Enter the call park number from any Cisco Unified IP Phone in your

 

 

network to connect to the call.

 

 

 

 

 

 

 

 

 

Direct and store an

1.

During a call, press Transfer.

 

 

 

active call at a directed

2.

Press the Directed Call Park

with the park-unoccupied icon

to

call park number

 

speed dial the directed call park number.

 

 

 

 

 

 

 

 

A Directed Call Park

(blinking) with park-occupied icon

 

 

 

indicates the directed call park number is not available.

 

 

3.

Press Transfer again to finish storing the call.

 

 

 

Retrieve a parked call

From any Cisco Unified IP Phone in your network, enter the park retrieval

from a directed call

prefix and dial the directed call park number. Or after entering the park

park number

retrieval prefix, press the

(blinking) with

to connect to the call.

 

 

 

 

 

 

 

44

 

 

 

 

OL-16994-01

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Cisco Systems 7961G/7961G-GE, 7941G/7941G-GE manual Storing and Retrieving Parked Calls
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7961G/7961G-GE, 7941G/7941G-GE specifications

Cisco Systems has been a leader in networking technology, and its IP phones, particularly the Cisco 7941G, 7941G-GE, 7961G, and 7961G-GE models, showcase their commitment to high-quality communication solutions. These phones are designed to meet the needs of both small and large enterprises, offering various features and technologies that enhance productivity and collaboration.

The Cisco 7941G is a sleek, user-friendly IP phone that supports voice over IP (VoIP) communication. It features a high-resolution monochrome display that provides clear visual information, including caller ID and call details. The 7941G is equipped with two programmable line keys, enabling users to manage multiple calls seamlessly. It also supports a hands-free speakerphone and a built-in headset port, allowing for flexible audio options.

Upgrading to the Cisco 7941G-GE model provides additional benefits. This version includes a Gigabit Ethernet port, ensuring that users experience faster network connections and bandwidth efficiency. The enhanced networking capabilities make the 7941G-GE particularly suitable for environments with high data demands.

The Cisco 7961G and 7961G-GE models take functionality to the next level. The 7961G features a large, backlit display that makes it easy to read call information and navigate menus, even in low-light environments. It comes with five programmable line keys, providing more options for call handling and management. The phone also supports XML applications, enabling companies to customize features and services directly through the phone interface.

For users looking for upgraded connectivity, the 7961G-GE integrates a Gigabit Ethernet port, making it ideal for use in modern network infrastructures that require high-speed connections. The audio capabilities of the 7961G and 7961G-GE also stand out, with wideband audio support, allowing for clearer and more natural voice transmission.

Both models support Power over Ethernet (PoE), reducing cable clutter and streamlining installation. Security is a priority for Cisco, and these phones incorporate features such as encrypted voice and signaling, ensuring secure communications.

In summary, the Cisco 7941G, 7941G-GE, 7961G, and 7961G-GE models are robust IP phones designed to enhance business communications. Their combination of user-friendly interfaces, advanced networking capabilities, and security features make them ideal choices for organizations looking to improve their communication infrastructure.
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