Advanced Call Handling

Using BLF to Determine a Line State

Busy Lamp Field features (BLF) allow you to view the state of a phone line that is associated with a speed-dial button, call log, or directory listing on your phone. If you use BLF Pickup, you can answer a ringing call for the line that you are monitoring. Your system administrator determines which BLF features are configured for your phone.

If you want to...

Then...

 

See the state of a line

Look for one of these indicators next to the line number:

listed in a call log or

Line is in-use.

directory

 

 

 

Line is idle.

 

Line is in Do Not Disturb state.

 

BLF indicator unavailable for this line.

 

 

See the state of a

Look for one of these indicators next to the line number:

speed-dial line

+

Line is in-use.

 

 

+

Line is idle.

 

+

Line is in Do Not Disturb state.

BLF indicator unavailable for this line.

Use BLF Pickup to

Press the BLF Pickup button

while the line is ringing.

answer a call ringing on

The call is redirected to the next available line on your phone. (If you want

a coworker’s phone

to specify a line, first press a line button, then press the BLF button.)

 

 

If your phone supports auto-pickup, the call connects automatically.

 

Otherwise, the call rings on your phone for you to answer.

 

Note If you press the BLF Pickup button when the monitored line is not

 

ringing, your phone will speed dial the line number.

Tips

Your phone might play an audible indicator to alert you when a call is ringing on the monitored line (BLF Pickup only).

BLF Pickup answers the oldest ringing call first (if the line that you are monitoring has more than one ringing call).

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1(3)

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Cisco Systems 7941G/7941G-GE, 7961G/7961G-GE manual Using BLF to Determine a Line State

7961G/7961G-GE, 7941G/7941G-GE specifications

Cisco Systems has been a leader in networking technology, and its IP phones, particularly the Cisco 7941G, 7941G-GE, 7961G, and 7961G-GE models, showcase their commitment to high-quality communication solutions. These phones are designed to meet the needs of both small and large enterprises, offering various features and technologies that enhance productivity and collaboration.

The Cisco 7941G is a sleek, user-friendly IP phone that supports voice over IP (VoIP) communication. It features a high-resolution monochrome display that provides clear visual information, including caller ID and call details. The 7941G is equipped with two programmable line keys, enabling users to manage multiple calls seamlessly. It also supports a hands-free speakerphone and a built-in headset port, allowing for flexible audio options.

Upgrading to the Cisco 7941G-GE model provides additional benefits. This version includes a Gigabit Ethernet port, ensuring that users experience faster network connections and bandwidth efficiency. The enhanced networking capabilities make the 7941G-GE particularly suitable for environments with high data demands.

The Cisco 7961G and 7961G-GE models take functionality to the next level. The 7961G features a large, backlit display that makes it easy to read call information and navigate menus, even in low-light environments. It comes with five programmable line keys, providing more options for call handling and management. The phone also supports XML applications, enabling companies to customize features and services directly through the phone interface.

For users looking for upgraded connectivity, the 7961G-GE integrates a Gigabit Ethernet port, making it ideal for use in modern network infrastructures that require high-speed connections. The audio capabilities of the 7961G and 7961G-GE also stand out, with wideband audio support, allowing for clearer and more natural voice transmission.

Both models support Power over Ethernet (PoE), reducing cable clutter and streamlining installation. Security is a priority for Cisco, and these phones incorporate features such as encrypted voice and signaling, ensuring secure communications.

In summary, the Cisco 7941G, 7941G-GE, 7961G, and 7961G-GE models are robust IP phones designed to enhance business communications. Their combination of user-friendly interfaces, advanced networking capabilities, and security features make them ideal choices for organizations looking to improve their communication infrastructure.